As the first point of contact for guests and a key partner to leaders and staff, the Office Services Coordinator plays an essential role in creating a warm, organized, and service‑focused environment at our Central Office. This role blends hospitality, administrative excellence, and internal communications support to ensure our campus operates smoothly and reflects Room & Board’s culture of respect, collaboration, and authenticity. Discover a career designed to be different at a 100% employee-owned company.
Seated at the Central Office guest entrance, the Office Services Coordinator welcomes visitors, supports daily office operations, and provides administrative assistance to senior leaders, the Advisory Board, and the Human Resources team. This role is part of our Internal Communications team and contributes to a positive, efficient, and secure workplace experience for all staff and guests.Location:
4600 Olson Memorial Highway
Golden Valley, MN 55422
Schedule: Monday through Friday.
This role is expected to be in‑office Monday through Thursday, with the potential for remote work on Fridays as business needs allow after an acclimation period.
Please note: We are not considering remote candidates at this time.
Serve as the primary point of contact for guests, greeting and assisting visitors with professionalism, warmth, and adherence to security protocols.
Manage front desk communication, including incoming calls, emails, and inquiries, ensuring timely and accurate routing of information.
Oversee daily office operations such as mail handling, office equipment maintenance, and ordering/organizing supplies, snacks, and beverages.
Reconcile monthly HR purchasing and credit card charges and support additional administrative tasks defined by the Finance team.
Provide administrative and project support to senior leaders and key partners, including dedicated support for the Advisory Board (calendar coordination, meeting preparation, printing, and project-based tasks).
Assist with planning and executing Central Office meetings, celebrations, and events, including coordinating meals, logistics, setup, and cleanup.
Support internal communications by posting SharePoint content, managing recognition programs, distributing anniversary letters, and coordinating staff engagement tickets/memberships.
Maintain a clean, organized, and welcoming lobby, front desk, and supply areas while serving as a reliable resource for Central Campus staff.
Provide occasional customer support through SAP after training.
Demonstrated alignment with our Staff Member Attributes: Inclusive, Authentic, Work Ethic, Collaborative, and Curious.
3–5 years of executive administrative, customer service, hospitality, or related professional experience.
A strong commitment to service and hospitality, with the ability to communicate proactively and professionally.
Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks, deadlines, and confidential information.
High proficiency with Microsoft Office Suite, including Outlook, SharePoint, Word, Excel, PowerPoint, and Teams.
Minnesota Notary Public (current commission or willingness to obtain).
First Responder training is ideal but not required.
Ability to provide proof of identity and legal work authorization upon hire.
What you’ll find working here as an Office Services Coordinator:
To view our benefits in detail and to learn more about our culture, please visit: https://www.roomandboard.com/careers
Application Deadline: The position will remain open until filled; there is no specified deadline.
Room & Board is a modern furniture and home decor retailer committed to creating beautiful, well-made products while providing exceptional customer service. Our mission is to help people create homes they love through timeless designs, sustainable practices, and a focus on quality craftsmanship. To learn more about our company, please visit https://www.roomandboard.com
Room & Board is an equal employment opportunity employer. Our policy is not to unlawfully discriminate against any applicant or staff member on the basis of age, race, color, sex, sexual orientation, gender identity or expression, religion, national origin, disability, or any other consideration made unlawful by applicable federal, state, or local laws. We also prohibit harassment of applicants and staff members based on any protected category, characteristic or status. It is also our policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.
As an applicant, you have rights under Federal Employment Laws, and your state may offer additional protections. To view applicable laws, visit our partner site.
Discover a career designed to be different.
Our collaborative spirit leaves little room for bureaucracy and cumbersome rules. Instead we keep it simple, take accountability, solve problems and ultimately do the right thing. We believe in each other.
Room & Board is a privately held, national retailer of modern home furnishings based in Minneapolis, Minnesota with locations across the country. Since 1980, we’ve been providing extraordinary experiences for our customers as we help them create homes they love. We create exclusive contemporary designs and believe expertly crafted American-made furniture offers the best value in terms of quality, design longevity and environmental sustainability.
We seamlessly serve our customers through 15 stores, a robust e-commerce site, Business Interiors channel and Customer Care support. Join us and love what you do. It makes for a great day at work.