Office Representative - State Farm Agent Team Member

Richard Tay - State Farm Agent

Irvine, CA

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JOB DETAILS

SKILLS

Billing, Calendar Management, Communication Skills, Customer Relations, Customer Support/Service, Customer Training, Detail Oriented, Field Sales, Financial Services, Inside Sales, Insurance, Interpersonal Skills, Lead Generation, Licensing, Mandarin Chinese Language, Marketing, Multilingual, Multitasking, Needs Assessment, Presentation/Verbal Skills, Retail Sales, Risk Management, Sales, Team Player, Telemarketing, Time Management, Training Program, Writing Skills

LOCATION

Irvine, CA

POSTED

22 days ago

Benefits:

401(k)
401(k) matching
Bonus based on performance
Opportunity for advancement
Profit sharing

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

Hourly pay plus commission/bonus

Requirements

Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Interest in marketing products and services based on customer needs
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Self-motivated
Detail oriented
Dedicated to customer service
Able to learn computer functions
Ability to work in a team environment
Ability to multi-task
Achieve mutually agreed upon marketing goals
Provide timely and thorough activity reports to agent
Ability to effectively relate to a customer
Experience in marketing financial products
Bilingual - Mandarin preferred
Property and Casualty license (must be able to obtain)
Courses on ethical and customer centered sales practices will be required

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Office Representative - State Farm Agent Team Member

Richard Tay - State Farm Agent

Irvine, CA

About the Company

Richard Tay - State Farm Agent

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