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Office Receptionist

SUNCOAST PEST MANAGEMENT

Lakeside, CA

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JOB DETAILS
SKILLS
Accounts Receivable, Administrative Skills, Calendar Management, Call Volume, Communication Skills, Computer Skills, Credit and Collections, Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Customer Service Software, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Health Insurance, Multitasking, Organizational Skills, Past Due Accounts, People Management, Pest Control, Sales, Service Delivery, Team Player, Telephone Skills, Training/Teaching, Up-Selling, Vision Plan
LOCATION
Lakeside, CA
POSTED
30+ days ago
Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • 401(k) matching
  • Training & development
  • Vision insurance

About Us:


Suncoast Pest Management is a fast-growing, industry-leading organization dedicated to delivering exceptional service and a welcoming environment. We’re currently looking for a reliable, friendly, and organized Office Receptionist to be the face and voice of our company.


Position Summary:


We are a fast-growing pest control company seeking a dependable and highly organized Receptionist / Office Assistant to join our team. This role is ideal for someone with strong communication skills, customer service experience, dispatching or scheduling experience, and the ability to stay organized in a fast-paced office environment.


If you are reliable, professional, detail-oriented, and comfortable handling customer calls, scheduling, collections, and office support tasks, we want to hear from you.


Responsibilities:


  •  Answer incoming customer phone calls professionally and efficiently 
  •  Schedule pest control appointments and coordinate technician routes 
  •  Follow up on unpaid invoices and assist with collections 
  •  Communicate with technicians regarding scheduling updates and customer needs 
  •  Enter and maintain customer information in CRM software 
  •  Assist with office organization and daily administrative tasks 
  •  Support customer retention and service follow-ups 
  •  Handle customer concerns with professionalism and urgency 
  •  Work closely with office staff and management to keep operations running smoothly 
Qualifications:


  •  Previous receptionist, dispatcher, customer service, or office experience preferred 
  •  Experience with collections or accounts receivable follow-up preferred 
  •  Comfortable handling a high volume of phone calls 
  •  Basic to moderate computer skills required 
  •  CRM software experience preferred 
  •  Strong communication and multitasking abilities 
  •  Professional attitude and strong work ethic 
  •  Reliable attendance and punctuality required 
  •  Ability to work independently and as part of a team 
  •  Sales or upselling experience is a plus 
Why Join Us?


  •  Stable, growing company 
  •  Supportive team environment 
  •  Opportunity for long-term growth 
  •  Fast-paced and team-oriented workplace 
  •  Competitive pay based on experience 
Please submit your resume along with a brief description of your experience and why you feel you’d be a good fit for this position.

What We Offer:


  • Competitive salary and benefits
  • Paid time off and holidays
  • Supportive and team-oriented work environment
  • Opportunities for growth and development

About the Company

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SUNCOAST PEST MANAGEMENT