Office Operations Specialist II

About Hamilton Beach

Hamilton Beach Brands is a leading designer, marketer, and distributor of innovative household and commercial appliances trusted by consumers around the world. Founded in 1910 and headquartered in Glen Allen, Virginia, we develop and market a broad portfolio of products under well-known brands including Hamilton Beach, Weston, Lotus, and Hamilton Beach Professional.

For more than a century, our products have helped simplify everyday life - from preparing meals and beverages at home to supporting foodservice professionals in restaurants, hotels, and commercial kitchens.

Our culture is guided by a shared set of values that shape how we work and make decisions every day: Customer Obsession, People, Good Thinking, Ethics, Passion for Quality, Embrace Change, Teamwork, and commitment to Our Environment and Community.

At Hamilton Beach Brands, we look for people who are collaborative, curious, and motivated to make meaningful impact.

About the Role

We're looking for an Office Operations Specialist II to join our team! This role plays a key role in creating an efficient, organized, and welcoming workplace for employees and visitors at Hamilton Beach. This position supports the day-to-day operations of our corporate office by managing shipping and receiving, mail services, workplace logistics, inventory, facilities support, and office services. The ideal candidate is highly organized, customer-focused, and enjoys solving problems while ensuring business operations run smoothly.

This is an in-office position and is based in our Corporate Headquarters in Glen Allen, Va. This role will report to the Supervisor, Office Services.

Salary Range: $36,540.00 To $44,370 Annually

What You'll Do

• Manage all inbound and outbound shipping, receiving, mail, and package distribution for the corporate office.
• Coordinate domestic and international shipments, including customs documentation, carrier scheduling, and shipment tracking.
• Maintain inventory of office supplies, shipping materials, and workplace resources to ensure business continuity.
• Support office moves, workspace reconfigurations, furniture assembly, and general workplace logistics.
• Perform light facilities maintenance and coordinate with vendors and building management on repairs and building services.
• Assist with employee badge administration, building access, keys, and workplace security systems.
• Support recycling initiatives and workplace sustainability programs.
• Partner with internal teams to respond to office service requests while delivering exceptional customer service.
• Identify opportunities to improve workplace processes, shipping efficiency, and operational effectiveness.
• Promote a safe, clean, and organized work environment while following company safety practices.

What We're Looking For

• High school diploma or GED required.
• Valid driver's license with an acceptable driving record
• Ability to safely lift up to 50 pounds on a regular basis.
• Experience in office operations, shipping and receiving, facilities, warehouse, logistics, mailroom, or workplace services.
• Strong organizational and time management skills.
• Excellent customer service and communication abilities.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Experience with Microsoft Office applications.
• Experience with domestic and international shipping or customs documentation is a plus.

What We Offer

Hamilton Beach Brands offers a competitive compensation and benefits package designed to support your well-being and long-term success.  Our offerings include:

• Comprehensive medical, dental, and vision coverage
• Company HSA contributions
• 401(k) plan with immediate vesting
• Profit sharing program
• Paid vacation, holidays, and a paid charitable day
• Summer hours to support work-life balance
• Employee discounts on Hamilton Beach products

Applicants must be authorized to work for ANY employer in the U.S.  We are unable to sponsor or take over sponsorship of an employment visa at this time.

Hamilton Beach Brands, Inc. maintains a tobacco-free and drug-free workplace. Employees are expected to comply with all company policies related to workplace safety and conduct.

Hamilton Beach Brands, Inc. is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.E-Verify.gov.