We are seeking a proactive, organized Office & Operations Lead to take ownership of our front office, customer communication, and daily operational flow. This role is ideal for someone who is confident, detail-oriented, and able to manage multiple priorities while keeping operations running smoothly.
Key Responsibilities
Oversee day to day office operations and workflow
Serve as a primary point of contact for customer communication and issue resolution
Coordinate tasks and communication between customers and team members.
Manage scheduling, case flow, and prioritization of work
Support and guide team members to keep operations on track
Take ownership of problems and ensure they are resolved.
Work Environment
This is a structured, organized role with established processes in place
At times, multiple priorities may arise at once, requiring flexibility and strong prioritization
Looking For
Strong organization and attention to detail
Confident communication, especially with customers
Ability to take initiative and follow through without constant direction
Requirements
Experience in office operations, coordination, or team support preferred.
Benefits
Compensation & Benefits
Competitive hourly pay (commensurate with experience)
100% employer-paid health insurance
Paid Time Off (PTO)
PTO includes vacation, sick time, and holidays
Full-time, stable position
How to Apply
Please submit your resume and a brief summary of your experience. All applications will be handled confidentially.