• Company parties
• Employee discounts
• Flexible schedule
• Paid time off

Job Posting: Experienced Xactimate Billing & Office Operations Specialist

What You’ll Do

• Create, review, and submit all billing using Xactimate (required)
• Manage supplements, revisions, estimate corrections, and billing follow-up
• Ensure all documentation meets carrier, compliance, and job‑tracking standards
• Communicate with adjusters, clients, and team members regarding billing status
• Maintain accurate billing logs, timelines, and payment tracking

• Answer and route phone calls with professionalism and a friendly voice
• Schedule appointments, coordinate field teams, and manage calendars
• Handle job files, documentation, compliance paperwork, and digital organization
• Keep office operations efficient, smooth, and beautifully organized
• Assist with data entry, invoicing, reports, and internal communication
• Improve or create office systems that keep things running with less stress

• Provide outstanding customer service to clients and vendors
• Work closely with the owner to remove tasks from their workload
• Bring positive energy, problem‑solving, and a “we’ll figure it out” mindset
• Be someone the team loves working with—reliable, upbeat, balanced, and engaged

You Are a Perfect Fit If You…

• Have solid, real-world Xactimate billing experience
• Are extremely organized, tidy, and process-driven
• Are great on the phone—warm, confident, and clear
• Can juggle multiple tasks without dropping details
• Enjoy working in a small team where everyone supports each other
• Don’t get overwhelmed easily—you thrive with structure
• Are proactive and able to keep projects moving without handholding
• Want to take ownership of the office, not just “do tasks”
• Bring a fun, can‑do attitude to work every day

Required Skills & Experience

• Xactimate experience (billing, estimating, or supplements) — REQUIRED
• Strong administrative and organizational skills
• Experience with scheduling, phones, and customer service
• Excellent attention to detail and accurate data entry
• Strong written and verbal communication skills
• Ability to handle confidential information
• Tech‑savvy and quick to learn new systems/software

Bonus Skills (Not Required, But Awesome)

• Restoration industry experience
• CRM or project management software knowledge
• Understanding of insurance billing workflows
• Ability to build or refine office processes

What We Offer

• Competitive pay based on experience
• Stable full‑time schedule
• A positive, supportive, and fun environment
• The chance to make the role your own and grow with the company
• A workplace where your ideas actually matter

How to Apply

1. Your Xactimate billing experience
2. Why you’re a great fit for this role
3. Your favorite thing about office or billing work