Office Operations Associate

Office Operations Associate

Salary

$29,070.00 - $49,360.00 Annually

Location

Kanawha County, WV

Job Type

Full-Time Permanent

Job Number

CSV2600040 PSA

Department

DHS - DCR - Central Office

Opening Date

06/22/2026

Closing Date

7/7/2026 11:59 PM Eastern

LOCATION OF VACANCY

KANAWHA

Civil Service Type:

Classified - This Position is Covered Under the DOP Merit System.

• Description
• Benefits
• Questions

Nature of Work

The West Virginia Division of Corrections is seeking a detail-oriented professional for the position of NCIC Operator & Records Specialist. Operating under general supervision, this position performs advanced-level clerical work in a quasi-legal setting within our Central Office. The successful candidate will bear primary responsibility for managing critical law enforcement data entry and maintaining strict system compliance. This includes entering all West Virginia parole absconders, as well as any inmates inadvertently or erroneously released from the custody of the WV Division of Corrections or holding jurisdictions, into the NCIC terminal and our internal computer system (OIS) within 48 hours of a warrant being signed by the Commissioner. Additionally, the operator must respond efficiently to Hit Confirmation Requests, clear entries from the NCIC system the next operational day after an absconder is booked into a penal facility, update OIS with the tracking arrest data, and distribute copies of required NCIC documents directly to the Charleston Correctional Center Command Center and the Parole Office.

Beyond active warrant tracking, this role serves a vital function in agency compliance, security, and external communication. The position is responsible for running mandatory monthly validations required by the WV State Police WEAPON Office, as well as conducting NCIC background checks on prospective Central Office employees and contract workers, alongside recurring background checks on existing Central Office personnel every five years. The operator also handles administrative inquiries by processing Work Opportunity Tax Credit (WOTC) and Child Support requests. Finally, this position requires strong analytical and tracking skills to perform essential file management duties, which include updating inmate files to accurately reflect amended Maximum Parole Dates due to abscond time or the restoration of good time, and properly closing out official files as inmates reach their final discharge.

• In accordance with SPB 3088 effective 10/7/23, $5000 will be added to the minimum starting rate of pay for all classifications within a Critical Vacancy Pay Supplemental Facility. Critical Vacancy Pay Facilities: Huttonsville Correctional Center and Jail, Mount Olive Correctional Complex and Jail, Western Regional Jail and Corrections Facility, Northern Correctional Facility (including Ohio County Correctional Center), Northern Regional Jail and Correctional Facility, Chick Buckbee Juvenile Center, Vicki Douglas Juvenile Center, Potomac Highlands Regional Jail and Correctional Facility, and Eastern Regional Jail and Corrections Facility (including Martinsburg Correctional Center) (SPB 3088)
• Employees in this classification shall receive an annual base building pay differential each fiscal year of $250 after completing one year of service.
• If an employee is hired into a Critical Vacancy Pay Facility (CVPF) and leaves the facility, the additional pay differential of $5,000 shall be removed from their salary, unless transferring to another CVPF.

Click The APPLY Link To Apply Online.

Minimum Qualifications

Training: Graduation from a standard high school or the equivalent.

AND

Experience: Two (2) years of full-time or equivalent part-time paid experience performing routine office work or customer-facing roles.

OR

Substitution: College hours, related business school, or vocational training may be substituted through an established formula for the required experience.

State employment offers a variety of benefits. Click HERE to visit the Division of Personnels Benefits Page.

01

The minimum qualifications for this job title are: Training: Graduation from a standard high school or the equivalent. AND Experience: Two (2) years of full-time or equivalent part-time paid experience performing routine office work or customer-facing roles. OR Substitution: College hours, related business school, or vocational training may be substituted through an established formula for the required experience. Please note: All college, university or vocational school education, licensure or certification must be verified ONCE by attaching a copy of an official transcript, license, or certificate to your online application or by emailing it to the West Virginia Division of Personnel at: applicantservices@wv.gov You must only submit this documentation ONE TIME; please DO NOT SUBMIT DUPLICATE COPIES. Job duty descriptions of all experience MUST be included in the Work History section of your online application or be clearly stated on your attached resumé in order for them to be considered as qualifying experience toward the minimum qualifications. Please include details of daily job duties on your online application or resumé. Do you meet the qualifications for this title as outlined by the minimum qualifications? This question is only asking if you meet the minimum qualifications; you will be asked about your overall/total training and experience in the next question.

• I do not have the required education or training listed in the minimum qualifications.
• I meet the required education and training OR qualify for the position using one of the listed substitutions.

02

Please indicate below the total years of qualifying experience and/or accepted education/training you have.

• I have a total of 0 to less than 3 years of total qualifying experience and/or education.
• I have a total of 3 to less than 7 years of total qualifying experience and/or education.
• I have 7 or more years of total qualifying experience and/or education.

03

Were all of the jobs listed on your application or resumé full-time positions? If not, please list your part-time positions below. If all of your jobs were full-time, please enter "Yes".

04

Were all of the jobs listed on your online application or resumé paid? If not, please list your unpaid positions below. If all of your jobs were paid, please enter "Yes". Please note that compensation may not only be salary or wages; it may also be room and board, gas mileage, etc.

05

AFFIRMATION: I certify under penalty of law and disqualification that all statements are true and complete. I authorize the State of West Virginia and any agent acting on its behalf to conduct an inquiry into any job-related information contained in this application. I release the State of West Virginia and any agent acting on its behalf from any and all liability by reason of the request for such information. I further authorize and request each former employer, educational institution, or organization (including law enforcement agencies) to provide all information that may be sought in connection with this application. WE DO NOT ACCEPT THE FOLLOWING DOCUMENTATION: Unofficial transcripts High school diplomas or transcripts Birth certificates Social Security Cards Driver's Licenses Passports These documents will be removed from your profile if submitted.

• I consent to the above statement.

Required Question

Employer West Virginia

Address 1900 Kanawha Blvd. East

Building 3 Suite 500

Charleston, West Virginia, 25305

Phone (304) 558-3950

Website http://personnel.wv.gov