Office Manager (Medical Equipment)
Location: Farmingdale, NY
Compensation: $50,000–$60,000 base salary
Role Overview
The Office Manager is the primary operational leader responsible for overseeing all in-office functions and ensuring smooth, accurate, and efficient daily operations. All in-office staff report directly to this role, which serves as the central point of coordination between Sales, Dispatch, Operations, and Leadership.
Key Responsibilities
- Oversee daily office operations and serve as the main escalation point
- Support Sales, Dispatch, and Operations by resolving office and patient-related issues
- Coordinate scheduling and deliveries with Dispatch as needed
- Provide coverage for patient calls or administrative needs when required
- Train, coach, and manage in-office staff performance
- Ensure accuracy, compliance, and consistency across workflows
- Identify inefficiencies and recommend process improvements
Maintain a professional, accountable, and positive office culture
Qualifications
- Strong leadership, organization, and communication skills
- Ability to manage complex workflows and guide teams effectively
- Experience in office management, operations, or healthcare preferred
- Medical or healthcare background strongly preferred
- Familiarity with insurance-based workflows preferred
- Bilingual preferred
- Performance Expectations
- Reliable, efficient daily operations
- High accuracy in documentation and processes
- Strong collaboration with Sales, Dispatch, and Operations
- Confident leadership presence and engaged staff