Office Manager/Treatment Coordinator At Leading Orthodontics Practice

360 Orthodontics

Santa Ana, CA

JOB DETAILS
SKILLS
Accidental Death and Dismemberment (AD&D), Administrative Skills, Artificial Intelligence (AI), Billing, Coaching, Computer Systems, Corporate Compliance, Corporate Policies, Customer Support/Service, Dental Insurance, Health Insurance, High School Diploma, Leadership, Office Management, Organizational Skills, Orthodontics, People Management, Practice Management Software, Problem Solving Skills, Productivity Management, Team Lead/Manager, Time Management, Training/Teaching, Treatment Plan, Vision Plan
LOCATION
Santa Ana, CA
POSTED
12 days ago
Benefits:
  • 401(k)
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Vision insurance

Job description

We are hiring an Office Manager/Treatment Coordinator (OM/TC) at our Santa Ana location! This is an amazing opportunity to join the 360 team! 

This is a Full Time position, working 4 days per week, on Tuesday, Wednesday, Thursday and Friday.


Some Benefits We Offer:


  • Medical, Dental, Vision, AD&D, and other benefits (available after 60 days of employment).
  • Paid sick leave and 401k retirement plans offered for eligible employees.
  • Orthodontics care included! Need braces? Our qualified team members receive complimentary orthodontics treatment.
  • We will provide training on our practice management software, computer systems, and other tools.
  • Free access to pro-tier Gemini AI chat and other productivity tools for business and personal use.
Responsibilities:


  • Manage and enforce all internal office procedures and practices within company standards
  • Case Acceptance: Presenting treatment plans outlining out-of-pocket costs, and scheduling the sequence of appointments.
  • Deliver direct individual coaching, lead the team by example, and ensure all office employees provide outstanding service to every patient
  • Coordinate the day-to-day execution of office practices that increase productivity and efficiency
  • Respond to patient clinical and operational issues in a timely and professional manner
  • Supervise office administrative employees.
  • Work closely with corporate resources to staff and supply the office as needed
  • Ensure all office employees are in compliance with company policies and practicing company culture
Requirements:


  • High school diploma or relevant certification required
  • A minimum of 2 years’ dental administration experience strongly preferred
  • Exceptional leadership and problem-solving skills
  • Dedicated to delivering excellent customer service
  • Must be friendly, professional and highly organized
  • Solid understanding of dental billing and insurance procedures a plus
  • Must be willing to train in our Westwood office

About the Company

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360 Orthodontics