Office Manager - State Farm Agent Team Member

Shon Henry - State Farm Agent

Huntsville, AL

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JOB DETAILS

SKILLS

Administrative Skills, Billing, Communication Skills, Customer Experience, Customer Relations, Customer Service Management, Customer Support/Service, Customer Training, Detail Oriented, Farm Management, Financial Services, Insurance, Office Management, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Sales, Team Lead/Manager, Team Player, Training/Teaching, Writing Skills

LOCATION

Huntsville, AL

POSTED

30+ days ago

Benefits:

Bonus based on performance
Competitive salary
Free food & snacks
Opportunity for advancement
Paid time off
Training & development
Signing bonus

ROLE DESCRIPTION:
As Office Manager with Shon Henry Insurance and Financial Services, Inc, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Shon Henry Insurance and Financial Services, INC is eager to bring aboard your collaborative presence.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Ensure the office is well-maintained and continuously equipped to successfully meet customer needs and to market relevant products.

QUALIFICATIONS:

Excellent communication skills - written, verbal, and listening
Highly organized and detail-oriented
Experience in customer service required
Experience in managing customer service preferred
Experience in sales preferred
Proactive in problem-solving
Able to work in and manage a team environment
Experience in Windows computer applications
Able to coordinate and collaborate with others to achieve agency goals.
Able to succeed in a fast-paced environment
MUST BE Property, Casualty, Life and Health licensed.

BENEFITS:

Paid time off (holidays and personal/sick days)
Salary plus commission/bonus
Growth potential/opportunities for advancement within my agency

Office Manager - State Farm Agent Team Member

Shon Henry - State Farm Agent

Huntsville, AL

About the Company

Shon Henry - State Farm Agent

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