Office Manager

The dental office manager will manage the following duties and provide general supervision of the patient coordinators, dental assistants, dental hygienists, sterilization techs, treatment coordinators and others as assigned. Office Managers are expected to partner with onsite associate dentists to ensure the following: (Duties include but are not necessarily limited to):

Oversees the responsibilities and duties of all the office personnel to ensure efficient and compliant operations within the practice

Support community marketing events

Responsible for personnel management duties including hiring, developing and coaching of employees

Responsible for generating monthly reports and other intermittent reports

Ensure expenses and invoices are submitted through electronic system in a timely manner

Provides support to dentists and other team members on treatment planning, billing and insurance matters

Required to have a detailed knowledge of the entire practice spectrum from patient care to business operations in order to make decisions that directly impact the success of the business

Ensures the dental office is stocked with inventory such as dental supplies, tools, and office supplies.

Responds to doctor, patient and employee concerns and inquiries

General office duties and other duties as required

Essential Requirements & Qualifications:

2 or more years of management experience, preferably in a dental or medical setting

Preferred 3-5 years of Front Office Dental experience

Ability to organize and prioritize work load in order to meet established schedules, timelines or deadlines.

Possesses the personal maturity and emotional intelligence to be able to manage working under demanding and challenging circumstances

Displays a pleasant and respectful manner when dealing with patients and staff

Exhibits patience, understanding and consideration for others

Able to work independently toward predetermined outcomes or as a member of a group

Computer proficiency including Microsoft Office Suite and the ability to learn new programs

Ability to professionally present and speak in front of small and large groups

Ability to demonstrate independent thinking and exercise good judgment

Ability to formulate, affect , interpret, and/or implement operating practices

Ability to demonstrate a teamwork approach to job responsibilities

Ability to demonstrate initiative, dependability, and promptness

Must perform frequent repetitive work with attention to detail

Must have the ability to be flexible and accept different work assignments with a positive approach

Ability to follow instructions and takes responsibility for own actions

Ability to exercise confidentiality with Patients and patient care

Must listen attentively for clarification to ensure necessary outcomes