Office Manager

We are seeking an experienced individual to lead, train, and motivate our office team while overseeing daily administrative and operational functions. The ideal candidate is highly organized, self-motivated, and committed to delivering exceptional service in a fast-paced, team-oriented environment.

Key Responsibilities

• Assist office staff, including Job File Coordinators, Administrative Assistants, and Dispatch/Reception personnel
• Foster and maintain a positive, professional office culture
• Oversee onboarding, training, and ongoing development of office team members
• Coordinate employee meetings, reviews, and internal communications
• Manage subcontractor certifications, insurance, and compliance documentation
• Maintain franchise compliance requirements, reporting, and national account program standards
• Track and improve office KPIs and operational processes
• Serve as primary administrator for office systems, technology, and workflows
• Manage lead sources and ensure proper tracking and disposition

Support leadership with projects and additional duties as needed