Office Manager/ Human Resources Administrator

Position Summary

The Office Manager/ HR Administrator is responsible for overseeing daily office operations while supporting key human resources and talent management functions. This role ensures efficient administrative processes, accurate recordkeeping, compliance with HR policies, and effective coordination across departments to support organizational success. The ideal candidate is highly organized, detail-oriented, professional, and capable of managing multiple priorities in a fast-paced manufacturing environment.

Key Responsibilities

Office Management

• Execute and communicate all incoming deposits
• Conduct new customer credit checks
• Issue all localized accounts payable (A/P) checks
• Administer consignment tracking and invoice audits
• Manage petty cash
• Audit monthly credit card statements
• Review and distribute incoming mail
• Perform administrative support tasks for department leaders as needed
• Supervise receptionist, including scheduling, task management, and performance oversight
• Coordinate and manage office cleaning services to ensure facility standards are maintained

Human Resources

• Manage and maintain digitized employee personnel files in accordance with company policies and regulatory requirements
• Coordinate FMLA administration with third-party providers
• Handle workers' compensation administration with carriers and/or third-party administrators
• File and manage accident and incident reports
• Coordinate with unemployment agencies and government offices regarding personnel matters
• Oversee employee welfare program inventory and administration
• Lead administration of pay status changes for hourly employees
• Maintain manufacturing employee departmental depth charts
• Track and manage employee attendance records
• Coordinate employee onboarding processes and administrative orientation activities
• Assist with employee evaluations and performance documentation
• Coordinate weekly with Operations and Production Managers regarding recruiting and staffing needs
• Collaborate with Operations and Training Managers on onboarding, training, and employee development initiatives

Qualifications

• Proficiency in Microsoft Office Suite, including Outlook, Excel, and Word
• Strong organizational, administrative, and multitasking abilities
• Knowledge of HR processes, compliance requirements, and employee recordkeeping practices
• Strong interpersonal, communication, and teamwork skills
• Ability to maintain confidentiality and exercise professionalism in sensitive situations
• Experience in office administration, human resources, or a related field preferred

Requirements

• Valid driver's license
• Ability to work on-site at our office/manufacturing facility
• Strong attention to detail and ability to prioritize tasks effectively
• Professional demeanor with a positive attitude and willingness to learn
• Ability to communicate effectively with employees, management, and external agencies

Physical Requirements

• Ability to remain seated or standing for extended periods of time
• Ability to frequently use a computer, phone, and other standard office equipment
• Ability to occasionally lift and carry office materials weighing up to 25 pounds
• Ability to move throughout office and manufacturing environments as needed
• Ability to perform repetitive hand and wrist movements associated with computer work

Company Overview

Ritz-Craft is the largest family-owned off-site/modular home manufacturer in the United States. While we have grown into a large and diverse organization, our core focus remains centered on our People, Partnerships, and Performance (PPP). Now led by our third generation of family leadership, Ritz-Craft continues to prioritize quality, innovation, and long-term relationships.

Our off-site construction process allows for efficient repetitive builds as well as fully custom homes within environmentally controlled facilities, helping reduce environmental impacts while improving workmanship and material quality. Through strong partnerships with builders and developers across twenty-seven states throughout the Midwest and Northeast, we have continued to expand our family of companies, which includes residential and commercial modular construction, transportation services, wholesale building products distribution, semi-custom cabinetry, and hospitality operations.

Compensation & Benefits

Ritz-Craft offers competitive compensation and a comprehensive benefits package designed to support the health, well-being, and long-term success of our employees and their families. We are committed to providing a positive work environment with opportunities for professional growth and career advancement.

Benefits include:

• Affordable Health Insurance
• Dental and Vision Coverage
• 401(k) with Company Match
• Life Insurance
• Paid Time Off and Holidays
• Career Growth and Development Opportunities
• Competitive Compensation Based on Experience and Qualifications