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Office Manager & Executive Assistant

Easy Mile Fitness

Boston, MA

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JOB DETAILS
SKILLS
Audiovisual, Beverages, Board Meeting, Calendar Management, Communication Skills, Conference Management, Credit Cards, Cross-Functional, Detail Oriented, Entrepreneurship, Establish Priorities, Executive Assistant Skills , Expense Reports, Facilities Management, Fitness, Health Plan, Interpersonal Skills, Leadership, Logistics, Mail Processing, Maintenance Services, Marconi/MSI Planet, Market Segmentation, Multitasking, Office Management, Onboarding, Operational Support, Operations Management, Operations Planning, Order Supplies, Organizational Skills, Plan Meetings, Presentation/Verbal Skills, Project/Program Coordination, Proofreading, Property Management, Reconciliation, Strategic Planning, Supplier Relationship Management (SRM), Team Player, Time Management, Travel Planning, Truck Driver, Vendor/Supplier Relations, Writing Skills
LOCATION
Boston, MA
POSTED
3 days ago
Company Overview:

Easy Mile Fitness is a premier multi-unit franchisee of Planet Fitness health clubs, owning and operating 72 clubs across a geographically diverse footprint that includes Puerto Rico, Florida, Georgia, South Carolina, Oregon, Alaska, and Canada. Headquartered in downtown Boston, MA, we are on an aggressive growth path targeting 100+ clubs by 2030.

Our leaders have real accountability, our headquarters team moves fast, and we genuinely believe fitness changes lives. We are focused on being the best-in-class operator of Planet Fitness clubs and are committed to living out our mission:

"To create and foster an environment where everyone can enrich their life through fitness"

With more than 2,400 locations worldwide, Planet Fitness (NYSE: PLNT) is one of the largest and most recognized fitness brands in the high-value, low-price segment of the market.

General Responsibilities:

Easy Mile Fitness is seeking a highly organized, resourceful, and people-first Office Manager & Executive Assistant to serve as the operational backbone of our 25-person Boston corporate office. This dual-function role is equal parts office operations leader and executive-level support partner - you will keep the office running flawlessly while providing direct, high-trust support to senior leadership.

This is a high-visibility, high-impact role for someone who thrives in a fast-growing, entrepreneurial environment and takes genuine pride in creating a workspace where great work happens. You will report directly to the Co-CEOs and work in close partnership with the Director of HR.

Responsibilities:

Office Operations & Administration
  • Manage operations for an office of 25 employees, managing facilities, vendor relationships, building management contacts, and day-to-day office systems.
  • Own conference room scheduling, AV setup, and meeting logistics for internal and external gatherings including board meetings.
  • Maintain and order office supplies, snacks, equipment, branded apparel, and beverages.
  • Act as primary point of contact for building management; submit and track service requests, coordinate repairs, and manage access for guests and contractors.
  • Function as office reception, distributing mail, greeting incoming clients and job candidates, and acting as liaison for all office guests and employees.
  • Maintain a clean, organized, and welcoming office environment that reflects the EMF brand and culture.
Executive Assistant Support
  • Provide direct calendar management and scheduling support to the Co-CEOs - coordinating across time zones, prioritizing competing demands, and anticipating scheduling conflicts before they arise.
  • Prepare and organize materials for executive meetings, board presentations, and leadership offsites including agendas, pre-reads, and follow-up action tracking.
  • Manage executive travel arrangements including flights, hotels, ground transportation, and detailed itineraries.
  • Draft, proofread, and finalize executive correspondence, memos, and communications.
  • Process expense reports and reconcile corporate credit card statements for Co-CEOs.
  • Handle sensitive and confidential information, including HR matters, financial data, and strategic plans with discretion.
  • Coordinate cross-functional priorities, follow up on action items, and keep projects moving.
Culture, Engagement & Events
  • Own new hire onboarding logistics for the Boston office including welcome kits, workspace setup, orientation scheduling, and first-day experience.
  • Plan and execute internal events including team lunches, quarterly celebrations, leadership offsites, and company-wide gatherings.
  • Coordinate employee recognition programs including monthly awards, tenure anniversaries, and milestone celebrations in partnership with the Director of HR.
  • Maintain a rolling calendar of employee travel, time-off, and key dates to support operational planning and coverage.
  • 3+ years of experience in an office management, executive assistant, or chief of staff support role
  • Demonstrated experience supporting C-suite or senior leadership with calendar management, travel, and executive communications.
  • Exceptional written and verbal communication skills
  • Strong time-management and people skills, high degree of flexibility, and excellent multitasking ability.
  • Discretion and professional judgment when handling sensitive or confidential matters.
  • Detail-oriented and organized with ability to build processes, not just complete tasks.
  • College degree preferred or equivalent professional experience.


Benefits:
  • Executive Impact: Join a company actively scaling from 72 to 100+ clubs by 2030. This is a true seat at the table during one of the most exciting chapters in Easy Mile Fitness history.
  • Great Office, Great Team: Based in our Copley Square office with cold brew on tap, regular team lunches, and a collaborative, high-energy environment
  • Health Coverage: Competitive medical, dental, and vision plans for you and your family
  • Retirement: 401(k) and Roth options with company match
  • Time Off: Competitive PTO policy, inclusive of parental leave-we work hard and encourage people to take time to recharge.
  • Planet Fitness Perks: Free Black Card membership so you can experience the brand and stay active
  • Team Culture: Fast-growing, team-oriented environment with regular outings, snacks, and a shared focus on building something great

About the Company

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Easy Mile Fitness