An Office Manager is responsible for delivering a world-class Total Patient Experience while maximizing retail sales and supporting patients' medical needs. They oversee overall office operations, including team support, merchandising, inventory, training, safety, and ensuring profitability. The role involves developing relationships with doctors, managing human resources, conducting performance reviews, motivating staff, maintaining facility standards, and handling financial procedures. A licensed Office Manager may require a State Optician's License. Qualifications include management experience, industry knowledge, proficiency in Microsoft Office, and physical ability to perform job duties. The position may require travel and involves physical activities such as walking, sitting, standing, and lifting up to 25 lbs. The role emphasizes independent judgment, team leadership, and adherence to safety and compliance standards.