The Office Manager oversees the operation, sales, and profitability of a retail eye care location, ensuring a world-class Total Patient Experience (TPE). Responsible for team management, including recruitment, training, performance reviews, and fostering positive relationships with doctors and staff. Manages inventory, merchandising, safety, and facility standards while adhering to compliance policies. Executes daily operations such as scheduling, reporting, and supply management to drive revenue and EBITDA growth. A licensed optician’s license may be required. Qualifications include management experience, industry knowledge, proficiency in Microsoft Office, and the ability to perform physical activities. Travel may be necessary. The role emphasizes leadership, operational efficiency, and delivering excellent patient care within a clinical and office setting.