Office Manager

This is a leadership position requiring exceptional communication, problem-solving skills, and the ability to manage multiple priorities in a fast-paced environment. This position is responsible for ensuring every transaction, listing, lease, and office process is completed accurately, on time, and in compliance with company policies and Louisiana real estate regulations.

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Operations & Compliance Manager

Amanda Miller Realty Group

Position Overview

Amanda Miller Realty Group is seeking a highly organized, detail-oriented Operations & Compliance Manager to oversee the day-to-day operations of our real estate brokerage. This position is responsible for ensuring every transaction, listing, lease, and office process is completed accurately, on time, and in compliance with company policies and Louisiana real estate regulations.

This is a leadership position requiring exceptional communication, problem-solving skills, and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

Operations

Manage daily office operations and administrative staff.

Ensure office procedures and SOPs are followed.

Monitor workflow to keep transactions moving efficiently.

Coordinate with agents, vendors, title companies, lenders, and clients.

Identify workflow issues and recommend improvements.


Compliance

Review all real estate files for completeness and compliance.

Ensure contracts, disclosures, and required documentation are submitted on time.

Maintain transaction records using Dotloop.

Monitor deadlines and follow up with agents until deficiencies are corrected.

Ensure brokerage policies are followed.


Leadership

Supervise office staff.

Train new employees using company SOPs and training videos.

Conduct regular follow-ups to ensure tasks are completed.

Hold team members accountable for meeting expectations.

Assist with recruiting and onboarding new agents.


Technology

Manage Microsoft Teams and SharePoint communication.

Assist with DoorLoop property management operations.

Monitor Planner task assignments.

Maintain organized digital filing systems.


Communication

Serve as the primary communication hub between management, staff, and agents.

Immediately communicate urgent issues by phone or Teams

Ensure clients, owners, tenants, and agents receive timely updates.


Qualifications

Real estate experience preferred (Broker or Transaction Coordinator experience is a plus)

Excellent organizational skills

Strong leadership ability

Outstanding written and verbal communication

Experience with Microsoft 365

Ability to multitask under pressure

High attention to detail

Professional attitude

Problem-solving mindset

Ability to maintain confidentiality


Preferred Experience

Dotloop

DoorLoop

Microsoft Teams

SharePoint

QuickBooks

MLS systems

DocuSign

Property Management

Real Estate Compliance


What We're Looking For

We're looking for someone who:

Takes ownership without being asked.

Communicates immediately when something is time-sensitive.

Doesn't let problems sit.

Can lead a team while holding people accountable.

Is proactive rather than reactive.

Has excellent follow-through.

Thrives in a fast-paced environment.


Compensation

Competitive salary based on experience

Paid time off

Professional development opportunities

Growth opportunities within Amanda Miller Realty Group


To Apply: Submit your resume along with a brief description of why you'd be a great fit for this leadership role.
 
Qualifications

• High school diploma/GED required, some college preferred
• Previous experience as an Office Manager or similar position preferred
• Understanding of office equipment, systems, and procedures
• Skilled in Microsoft Office, Excel, and Outlook
• Excellent time management skills and ability to prioritize multiple tasks
• Strong problem-solving skills and attention to detail
• Excellent verbal and written communication skills
• Real Estate Experience a plus