Office Manager / Agent Aspirant - James Clark State Farm Agency

JAMES CLARK STATE FARM AGENCY

Columbia, MD

JOB DETAILS
SALARY
$42,000–$50,000 Per Year
SKILLS
Administrative Skills, Automotive Sales, Billing, Coaching, Communication Skills, Community Relations, Computer Skills, Customer Escalations, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Entrepreneurship, Financial Services, Healthcare, Insurance, Leadership, Licensing, Mentoring, Multitasking, Office Management, Organizational Skills, Performance Metrics, Presentation/Verbal Skills, Property Maintenance, Sales, Schedule Development, Team Player, Training/Teaching, Writing Skills
LOCATION
Columbia, MD
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Training & development

We are a State Farm insurance agency with almost a decade of community presence, and we are looking for an exceptional, driven individual to fill a one-of-a-kind dual role. Our founding office manager is retiring after almost 10 years with our team, and we need someone ready to carry that legacy forward — and build their own.

This is the Office Manager / Agent Aspirant position. You will run the day-to-day operations of a thriving, established agency while simultaneously developing the skills, production, and performance metrics that can qualify you to open your own State Farm agency in the future.

If you are organized, people-oriented, entrepreneurial, and looking for a career — not just a job — this is your opportunity.Office Management

Responsibilities
• Oversee daily office operations and ensure smooth workflow
• Lead, coach, and support the agency's customer service staff
• Handle customer escalations, policy service, and retention
• Maintain accurate client and policy records
• Coordinate billing follow-ups, claims referrals, and renewals
• Manage office scheduling, compliance, and State Farm standards

Agent Aspirant (Sales & Development)
• Obtain and maintain required property & casualty and life & health licenses
• Quote and sell auto, home, life, health, and financial service products
• Grow a personal book of business and meet monthly production goals
• Participate in the State Farm Agent Aspirant development program
• Build referral networks and community relationships
• Learn agency ownership operations with a path toward opening your own office

Qualifications/Requirements
• 2+ years of experience in office management, insurance, or a customer-facing leadership role
• Demonstrated sales ability and genuine interest in helping people protect what matters
• Strong organizational skills with the ability to juggle multiple priorities
• Entrepreneurial mindset — you think like an owner
• Excellent written and verbal communication skills
• Property & casualty and/or life & health license preferred; willingness to obtain required
• Proficiency with computers and ability to learn agency management software
• Professional, positive, and team-first attitude

What We Offer
• Competitive base salary of $42,000 – $50,000 based on experience
• Commission on all personal sales — realistic total earnings of $60,000 – $80,000+
• Structured path to opening your own State Farm agency through the Agent Aspirant program
• Direct mentorship from an experienced 8-year agent committed to your growth
• Paid licensing support and continuing education
• Stable, full-time, in-office schedule
• Collaborative and supportive team environment

How to Apply
• Competitive base salary of $42,000 – $50,000 based on experience
• Commission on all personal sales — realistic total earnings of $80,000 – $100,000+
• Structured path to opening your own State Farm agency through the Agent Aspirant program
• Direct mentorship from an experienced 8-year agent committed to your growth
• Paid licensing support and continuing education
• Stable, full-time, in-office schedule
• Collaborative and supportive team environment

About the Company

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JAMES CLARK STATE FARM AGENCY