Office Experience Coordinator

Telamon is a leading provider of connectivity integration, implementation, and distribution solutions for many of the world's most recognized telecommunications, transportation and consumer brands. Founded in 1985, we are a minority-owned company headquartered in Carmel, Indiana, and maintain a global footprint with locations in North America, Europe, and Asia.

This work isn't easy-and that is exactly why we do it. Telamon thrives when we're solving problems that help enhance connectivity and lead to simplicity, safety, and reliability in everyday life. We are cultivating deeper connections with every bond we forge: a more comprehensive network that serves the world around us-inside our walls and out.

At Telamon, leveraging AI and digital tools is a core part of how we operate. We expect employees at all levels to actively explore and apply technologies that improve productivity, decision-making, and overall performance.

Learn more at telamon.com

Benefits:

Telamon invests in our people with benefits that support health, family, and future. We offer a comprehensive benefits package that includes:

Health & Wellness: Medical, dental, vision, HSA with company match, dependent care FSA, life & disability coverage, voluntary plans, legal/ID protection, pet insurance, EAP

Financial: 401(k) with company match, annual bonus based on company performance, referral bonuses, discounts, phone allowance; field roles: travel pay, per diem, company-paid lodging, and company vehicle (if applicable)

Time Off & Flexibility: Flexible PTO for salaried roles; starting at 15 days (PTO with 2 floating holidays) for hourly roles; paid holidays, floating holidays, parental leave, bereavement leave, and hybrid/remote options

Career Growth: Tuition reimbursement, annual professional development grants, online learning resources, leadership programs, and internal growth opportunities

Additional Benefits: Recognition programs, scholarships and educational stipends for children, company paid sabbaticals and company outings with access to local events.

Note: benefits eligibility may be based on employment status, tenure, location, or other factors

Classification:

non-exempt/hourly

Location:

1000 E 116th St, Carmel, IN 46032

Schedule:

Part-time, anticipated Monday, Wednesday, and Thursday, 8:00 AM - 2:00 PM. Schedule may be flexible based on availability and business needs.

Work environment:

Front office/reception desk environment

Job Summary:

The Office Experience Coordinator serves as the first point of contact for Telamon's employees, clients, and guests-representing the company with professionalism, warmth, and a focus on service excellence. This position is responsible for creating a welcoming environment in the Carmel headquarters, ensuring smooth front office operations, and providing administrative support across departments.

As the company's first impression, the Office Experience Coordinator demonstrates Telamon's values of Choose Excellence, Always Adapt, Own It, and Win Together through exceptional communication, attention to detail, and proactive support.

Essential Duties and Responsibilities:

• Warmly greet and welcome all visitors, clients, and employment applicants; determine the nature of their visit and direct them appropriately.
• Manage the main phone line by operating a multi-line switchboard, screening calls, and routing inquiries to the appropriate employees.
• Maintain front desk security and safety procedures, including guest sign-in and building access protocols.
• Ensure the reception and lobby areas are tidy, organized, and representative of Telamon's professional image.
• Receive, sort, and distribute daily mail, packages, and deliveries; coordinate outgoing shipments, including UPS processing.
• Coordinate and order working lunches for Carmel headquarters and remote employees as requested.
• Order and maintain office and breakroom supplies, ensuring proper inventory levels.
• Assist with planning and coordination of company meetings, celebrations, and other special events.
• Open and close the main office and reception area daily.
• Assist with special projects and perform other duties as assigned

Managerial Responsibility

• This position does not have direct reports.

Travel/Shift Requirements

• This position does not require travel.

Physical Demands

• The position requires frequent sitting and keyboarding.
• This position is expected to occasionally lift up to 20 pounds.

Skills and Abilities Required

• Excellent interpersonal and communication skills, both verbal and written.
• Strong customer service orientation with a professional and approachable demeanor.
• Exceptional organizational skills and attention to detail.
• Ability to handle multiple tasks, prioritize effectively, and adapt to changing needs.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Dependable, punctual, and consistent attendance.

Education and Experience Required

• High school diploma required. Associates degree in HR, Marketing, or Communications preferred.
• 2 or more years of reception or administrative assistance experience required.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Telamon Corporation is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment. Telamon does not and will not discriminate against any applicant because of race, color, religion, age, national origin, disability, sex (including sexual orientation and gender identity), marital status, veteran or military status, or any other characteristic protected by law. Telamon Corporation makes all employment decisions in a non-discriminatory manner.