Administrative Skills, Billing, Customer Support/Service, Electronic Medical Records, Healthcare, Hospital, Medical Billing, Medical Office, Medical Record System, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Office Equipment, Office Management, Organizational Skills, Procedure Development, Systems Administration/Management
Full-time, 40 hours/week
Days Variable Schedule
Onsite
Summary:
The Office Coordinator meets administrative and secretarial requirements for department management.
Responsibilities:
- Meets administrative and secretarial requirements of the Department Supervisor of the office.
- Responsible for maintaining a safe and orderly office environment.
- Monitors safe and reliable functioning of office equipment and facility.
- Trains and oversees the work of clerical staff in all functional areas.
- Communicates with other offices, hospital departments, and outside agencies.
- Researches appointment, scheduling, billing and customer service problems for patients/families.
- Works with the Department Supervisor to develop systems/procedures to help the office run more efficiently.
- Other duties as required.
Other information:
Technical Expertise
- Experience in a front office medical function is required.
- Experience with maintaining confidential information is required.
- Experience working with all levels within an organization is required.
- Experience in healthcare is preferred.
- Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Electronic Medical Record software and scheduling software is preferred.
Education and Experience
- Education: High school diploma or equivalent is required; Associate's degree is preferred.
- Certification: None.
- Years of relevant experience: 3 to 5 years is preferred.
- Years of experience supervising: None.
Full Time
FTE: 1.000000
Status: Onsite
A
Akron Children's Hospital