Home Grown Outdoor Finishes
Office Coordinator
Location: 189 Ridgeview Road South, Suite 1, Elizabethtown, PA 17022
Job Type: Full-time, W-2 employment
Pay: $19 to $22 per hour, based on experience
About the Role
Home Grown Outdoor Finishes is seeking a friendly, organized, and dependable Office Coordinator to support our day-to-day administrative operations and assist customers in our retail store.
As the Office Coordinator, you will often be the first person customers, suppliers, and visitors interact with when they call or visit our office. This position is a strong fit for someone who communicates professionally, enjoys helping people, stays organized, and can manage several responsibilities in a fast-paced environment.
You will work closely with the Office Manager and other team members to keep office functions running smoothly and provide a positive experience for our customers.
Key Responsibilities
- Answer and manage incoming phone calls, voicemails, emails, and general inquiries
- Direct questions and messages to the appropriate team members
- Greet and assist customers, suppliers, and visitors in a friendly and professional manner
- Provide excellent customer service and respond to customer questions
- Draft, edit, and organize office correspondence and documents
- Assist customers and the Store Manager with locating, pricing, and purchasing retail merchandise
- Support basic bookkeeping responsibilities, including data entry and minor invoicing
- Maintain accurate customer information and communication records in applicable CRM systems
- Organize and maintain physical and digital filing systems
- Schedule appointments, meetings, and site visits
- Help maintain a clean, organized, and welcoming office and retail environment
- Support the Office Manager and other departments with general administrative tasks as needed
What We're Looking For
- Professional phone etiquette and strong verbal communication skills
- Friendly, upbeat, and customer-focused personality
- Strong organizational skills and attention to detail
- Ability to prioritize responsibilities and multitask in a fast-paced environment
- Experience using Google Workspace, including Gmail, Google Docs, Google Sheets, and Google Calendar
- Basic computer and data-entry skills
- Ability to draft and edit professional emails and documents
- Willingness to learn new software, systems, and company processes
- Dependable attendance and a professional appearance
- Reliable transportation and the ability to commute to Elizabethtown, PA
- Previous office administration, customer service, retail, bookkeeping, or scheduling experience is preferred
Compensation and Benefits
- $19 to $22 per hour, based on experience
- Full-time, W-2 employment
- 401(k)
- 401(k) matching
- Paid time off
- Employee discount
- Employee referral program
- Training and opportunities to grow within the company
- Supportive, team-oriented work environment
Schedule
- Monday through Friday
- Day shift
- Eight-hour shifts
Why Work With Us
Home Grown Outdoor Finishes is a respected local landscape, hardscape, paving, and outdoor services company serving the Lancaster-Harrisburg region.
Our company is built on Responsiveness, Integrity, Quality, and Excellence. We take pride in providing professional service, supporting our employees, and creating a positive experience for every customer who contacts or visits our business.
This is a great opportunity for someone who enjoys helping customers, staying organized, and contributing to the daily success of a growing local company.
Home Grown Outdoor Finishes is an Equal Opportunity Employer. We do not discriminate based on race, color, national origin, religion, sex, including pregnancy, sexual orientation, gender identity, age, disability, veteran status, or any other protected status.