Office Coordinator
Veterans Sourcing Group
Chicago, IL
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JOB DETAILS
LOCATION
Chicago, IL
POSTED
30+ days ago
Chicago, IL - On site
1 + months with possible extension
Hours: 8-5 M-F
Why is this role open? To fill role
Assignment Duration, Possible for extension? 1 + months, Yes
Potential to convert to FTE, If so, what rate: Yes, TBD
Overview of Work Environment/Client Nuances: Working directly with the manager
Resource's typical working day:
- First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
- Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
- Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
- Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
- Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
- Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
- Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
- Coordinate with vendors who supply services or goods to the workplace.
- Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
- Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
Must Have Skills:
- Finance Background: A foundational understanding of finance processes is beneficial, especially in support of procurement, vendor coordination, or budget-related tasks.
- Strong Communication Skills Clear, professional, and effective communication, both verbal and written, is essential for liaising with vendors, stakeholders, and senior leadership.
- Front-Facing Customer Service Experience Previous experience in a customer-facing role is valuable, particularly in environments that require a polished and service-oriented demeanor.
- Proactive Work Ethic The manager is seeking candidates who are self-starters and take initiative without requiring extensive direction.
- Ability to follow basic work routines and standards in the application of work.
- Coupa-Related Experience is a plus.
Nice to have skills:
- Strong Communication Skills: Comfortable expressing ideas clearly, actively listening, and adapting communication style to different audiences, especially when collaborating with cross-functional teams or senior stakeholders.
- Collaborative Mindset: Ability to work effectively across teams, contribute to group goals, and build strong working relationships based on respect and trust.
- Team Player with Organizational Skills: Someone who not only supports team efforts but brings structure and clarity to tasks. Organizational abilities are key for managing multiple requests and staying ahead of deadlines.
- Trainable & Eager to Learn: Open to feedback and development, with a growth mindset. Willing to acquire new skills and adapt to the evolving needs of the role.
Years of Experience: 3-5 years of experience and/or job-related experience.
Education: High School Diploma or GED
Software skills:
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Skilled in Email Management Tools and professional correspondence
- Familiarity with Coupa (experience preferred)
Interview Process: 1-2 level of interview (virtual)
Summary:
As a *** Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service
experience to employees and guests of a designated building.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer
service to the clients and visitors of a designated building.
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About the Company
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