Office Assistant

• Enter application data into the DHHS database and Excel spreadsheets.
• Review client eligibility and demographics in DHHS databases and Electronic Health Records (EHR).
• Prepare urgent referrals for supervisor review.
• Maintain and update client records for MPP services.

• Answer incoming calls, retrieve voicemails, and return calls, providing program information and referrals.
• Schedule client appointments as needed.
• Respond to client and community partner requests via HSS email.
• Open, sort, prioritize, and distribute incoming mail and faxes.
• Maintain office supplies, track inventory, and compile supply orders.
• Assemble and prepare BBH and related program packets for distribution.
• Perform filing, faxing, photocopying, and other clerical duties.
• Attend meetings and take meeting minutes.

• Serve as the initial point of contact in the HSS reception area, assisting the public and answering inquiries.
• Provide administrative support to clinical staff and supervisors.

• Prior administrative or clerical experience in a healthcare or government setting preferred.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Strong attention to detail and data entry accuracy.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and prioritize workload effectively.
• Customer service-oriented with a professional demeanor.

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