Office Assistant

Check answering machines, answer calls, return calls, return emails, and deliver messages. Take roll and schedule makeups, enter absences and makeups daily.

Benefits:

• Employee discounts
• Flexible schedule
• Paid time off

Job Description
Greet customers, assist with everyday office tasks, and promote Empire in a positive light.

General Accountabilities

• Take roll and schedule makeups, enter absences and makeups daily
• Call waitlist, enroll new students, and be sure they sign policies before first class
• Assist parents and students during check in
• Check answering machines, answer calls, return calls, return emails, and deliver messages
• Make regular sales
• Update makeup/new enrollment papers monthly
• Go through future drop sheet and make sure all accounts are up to date monthly 
• Keep pick up number sheet up to date
• Collect students from asc/camps when parents pick up from the front, perform ID checks when necessary
• Contact parents of children who have been absent for 2 consecutive weeks and communicate with parents about the no show drop policy
• Drop kids, send exit surveys, and archive pick up numbers when necessary
• Cross promote all departments with new and existing students with other departments
• Ensure closing duties are complete before leaving
• Ensure weekly cleaning list is completed

*Tasks may change as needs change

Qualifications

• Some previous office or administrative work-related skill, knowledge, or experience
• Approachable, friendly personality

Skills

• Ability to multitask in a busy and loud setting
• Excellent verbal and written communication
• Strong time management
• Knowledge of jackrabbit class, preferred but not required

Schedule
Hours are Monday-Friday from 12pm-8pm and some Saturdays from 8:30am-12:30pm.