Office Assistant III (Front Desk)

Office Assistant III (Front Desk)

Salary

$63,024.00 - $74,587.50 Annually

Location

San Rafael, CA

Job Type

Full Time, Regular

Job Number

01946-26-07

Department

Department of Public Works

Division

Administration

Opening Date

07/27/2026

Closing Date

8/9/2026 11:59 PM Pacific

Vacancies

1

Weekly Schedule

37.5

Equal Employment Opportunity (EEO)

The County of Marin is an Equal Opportunity Employer. Persons of color, women, individuals with disabilities, veterans, and adults of all ages are strongly encouraged to apply.

Individuals with Disabilities

If you are a person with a disability and are unable to complete an online application or require an accommodation to participate in a recruitment, you must contact Human Resources at least five work days in advance of the testing step or interview. Please contact the Human Resources Staffing Division at (415) 473-2126 (CRS DIAL 711) .

• Description
• Benefits
• Questions

ABOUT US

At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people "I work for the County of Marin." Discover more about us, our values and our organizational culture here. Read on to find out more about this opportunity.

DEPARTMENT OF PUBLIC WORKS MISSION STATEMENT: Provide the community with quality services, maintain and improve our public infrastructures and facilities, and support the preservation of Marin's unsurpassed beauty.

ABOUT THE POSITION

The Department of Public Works is seeking a dependable and service-oriented Office Assistant III to join the Administrative Services Team within the Business Services Branch. Public Works provides essential services that support Marin County's infrastructure, including facilities, roads, engineering, environmental programs, and other community-serving services. This position supports that work by serving as the primary front desk and reception contact for Public Works at the historic Marin County Civic Center.

This position plays an important role in welcoming members of the public, County staff, vendors, and partner agencies; answering and routing phone calls; responding to general inquiries; and helping connect people with the appropriate division, program, or staff member. The Office Assistant III will also provide general clerical and administrative support as assigned, including assistance with daily office operations.

ABOUT YOU

Our ideal candidate is professional, reliable, organized, and values the importance of serving as the first point of contact for a public-facing department. They will create a positive first impression for visitors and callers by maintaining a welcoming and professional reception area, providing accurate information, and representing the department in a calm, courteous, respectful, and responsive manner.

They will have strong interpersonal skills, communicate clearly and professionally, and be able to assist a wide range of stakeholders, including members of the public, County staff, vendors, and partner agencies. They will demonstrate sound judgment, discretion, and the ability to follow established procedures and policies while routing inquiries appropriately.

This role requires a service-oriented approach, patience, dependability, attention to detail, and professionalism. The ideal candidate will also be flexible and willing to support assigned clerical and administrative tasks that help the Administrative Services Team operate smoothly.

KNOWLEDGE OF

• Standard office practices and procedures including filing and retrieval systems, correspondence formats and the operation of standard office equipment.
• Standard office applications including word processing, spreadsheet and database systems.
• Correct English usage including grammar, spelling and punctuation.
• Business arithmetic.

ABILITY TO

Office Assistant I

• Learn general office practices and procedures.
• Perform routine clerical work.
• Learn policies and procedures related to the department to which assigned.
• Understand and follow written and oral instructions.
• Perform simple mathematic calculations.
• Communicate effectively both verbally and in written form sufficient to convey information and instructions to the public and other employees in situations requiring tact, courtesy and poise.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Type at an acceptable rate of speed based on the requirements of the position.

Office Assistant II (in addition to above):

• Perform general clerical and technical work quickly and accurately.
• Use database, spreadsheet, word processing, publishing and/or internet applications depending on assignment.
• Read, interpret and apply rules, policies and procedures in specific situations.
• Prepare and maintain accurate and concise records and reports.
• Read and comprehend manuals and instructions related to assignment such as: maps; drawings; policies and procedures; training materials; code books; instructions for equipment; and safety rules and procedures.
• Perform basic mathematic calculations.

Office Assistant III (in addition to above):

• Perform difficult and/or complex clerical duties including document processing and auditing.
• Use independent judgment and prioritize multiple tasks.
• Learn complex enterprise resource planning software and/or assignment-specific database systems.
• Some assignments may require ability to perform more advanced mathematical calculations such as computing percentages and calculating simple measurements.
• Provide lead direction and training to staff depending on assignment.

MINIMUM QUALIFICATIONS AND CERTIFICATIONS & LICENSES

Office Assistant III: Two years of experience performing clerical/office support duties that demonstrates proficiency with standard office applications and practices. Completion of a clerical training program or office administration coursework may be substituted for up to six months of the required experience. Some assignments require one year of experience in the area of assignment.

Clerical/office support experience includes preparing, interpreting and maintaining a variety of records and/or documents; use of standard office applications and equipment; and greeting and assisting members of the public.

IMPORTANT INFORMATION

For any questions concerning this position announcement, please contact Dario Aguilar at dario.aguilar@marincounty.gov

All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails.

Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates names will be placed on the eligible list.

LiveScan: candidates selected are subject to fingerprinting by the Sheriffs Department and must pass a Department of Justice LiveScan background check prior to appointment.

A pre-placement physical examination given at County expense is also required prior to appointment.

Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency

PLEASE NOTE: The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%.

COUNTY OF MARIN BENEFITS: GENERAL

Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin Countys Benefits Homepage.

Paid Time Off: Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.

Health Plan: Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO, and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.

Retirement: Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org.

IRS 457 Plan: Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.

Retiree Medical: The County provides access to group health plan coverage to eligible retirees.

For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197.

• IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice.

01

QUALIFYING EDUCATION/EXPERIENCE: The minimum qualifications for this position are as follows: Two years of experience performing clerical/office support duties that demonstrates proficiency with standard office applications and practices. Completion of a clerical training program or office administration coursework may be substituted for up to six months of the required experience. Some assignments require one year of experience in the area of assignment. Clerical/office support experience includes preparing, interpreting and maintaining a variety of records and/or documents; use of standard office applications and equipment; and greeting and assisting members of the public. Tell us how you meet the minimum requirements for the position as stated above. Please provide a detailed description of your experience and dates of employment. (If you are substituting courses or training for up to one year of your experience, please describe the training/coursework, how many units you received, where the education was completed and the required 2 years of experience.)

02

Which of the following best describes your skill level with Enterprise Resource Planning (ERP) systems, Customer Relationship Management (CRM) platforms, or office database systems (e.g., MUNIS, HubSpot, QuickBooks)?

• Advanced: Highly proficient; capable of setting up, configuring, and training others on these systems.
• Intermediate: Comfortable navigating records, running reports, and performing daily data entry or administrative tasks.
• Basic: Familiar with core concepts, with limited hands-on experience.
• None: No direct experience, but quick to learn new software.

03

Which of the below best describes your skill level in Microsoft Excel?

• Advanced: Highly proficient; capable of setting up, configuring, and training others on these systems.
• Intermediate: Comfortable navigating records, running reports, and performing daily data entry or administrative tasks.
• Basic: Familiar with core concepts, with limited hands-on experience.
• None: No direct experience, but quick to learn new software.

04

Which of the below best describes your skill level in Microsoft Word?

• Advanced: Highly proficient; capable of setting up, configuring, and training others on these systems.
• Intermediate: Comfortable navigating records, running reports, and performing daily data entry or administrative tasks.
• Basic: Familiar with core concepts, with limited hands-on experience.
• None: No direct experience, but quick to learn new software.

05

Which of the below best describes your skill level in Microsoft Outlook?

• Advanced: Highly proficient; capable of setting up, configuring, and training others on these systems.
• Intermediate: Comfortable navigating records, running reports, and performing daily data entry or administrative tasks.
• Basic: Familiar with core concepts, with limited hands-on experience.
• None: No direct experience, but quick to learn new software.

06

NARRATIVE QUESTION: Please answer all of the question below. If you do not possess any experience, please state "No Experience" in the space provided. Please describe your customer service and/or public contact experience. In your response, describe the type of business/agency, services provided, type of clients/customers/ employees served, and the specific duties you performed.

Required Question

Employer County of Marin

Address 3501 Civic Center Drive

Room 124

San Rafael, California, 94903

Phone 415 473-2126

Website https://www.hr.marincounty.gov/our-divisions/join-our-team