Administrative Skills, Analysis Skills, Communication Skills, English Language, High School Diploma, Microsoft Product Family, Multilingual, Spanish Language, Statistics, Telephone Skills
Overview:
The Office Assistant is responsible for assisting the Director of Senior Services, with day-today reporting and program operations. Senior Citizens are a vulnerable population.
Therefore, we expect staff to treat all participants with compassion, understanding and patience. A person with experience working with Senior Citizens is preferred.
Responsibilities:
- Take over for Director of Senior Services in case of vacation or illness during program hours
- Answer telephone, record messages and assist with telephone reassurance calls with seniors who are out for an extended period, are home bound or in a care facility to ensure safety and well-being.
- Responsible for recording daily statistics for meals and transportation service for monthly analysis reports completed by the Director of Senior Services, along with other administrative tasks as needed.
- Responsible for office filing
- Monitor reservations and confirm attendance with participants.
- Responsible for assisting with counting Senior Program contributions
- Help Director of Senior Services coordinate and plan social activities for the Senior Center
- Perform any additional duties assigned by the Director of Senior Services with the understanding that.
- The Salvation Army has the right to modify, delete or add to this job description.
Qualifications:
- Education Requirements
- High School Diploma or 2 years of work experience equivalent
- Bilingual individual preferred (English/Spanish)
- Familiar with Microsoft OƯice computer programs preferred.
- Minimum 2 years of experience working in an oƯice and working with senior citizens
- Punctuality and reliability are essential
- Ability to communicate effectively with Director of Senior Services
- Ability to work independently and follow instruction
- This job description is not all inclusive. It is intended to identify the essential duties of the position. Other duties, responsibilities and tasks may be assigned
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The Salvation Army Eastern Territory