Job Title : Office Assistant

Reports To : Office Manager / Director

FLSA Status : Non-Exempt

Job Summary

The Office Assistant provides administrative and clerical support to ensure efficient office operations. Responsibilities include maintaining records, assisting staff, handling communications, scheduling, and supporting daily office activities while following company policies and procedures.

Qualifications

• Associate’s degree or 1–2 years of office or administrative experience preferred
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Strong communication and organizational skills

Requirements

• Ability to communicate effectively verbally and in writing
• Ability to manage multiple tasks and meet deadlines
• Strong customer service skills
• Ability to handle confidential information appropriately
• Reliable transportation
• Eligible to work in the U.S.
• Ability to work independently and as part of a team

Physical Demands

Primarily sedentary work requiring use of office equipment such as computers, phones, and copiers. May occasionally lift items up to 20 pounds.

Work Environment

Typical office environment with moderate noise levels.

Duties and Responsibilities

Administrative Support

• Answer phones, emails, and direct inquiries
• Maintain office records and files
• Enter and update information in company databases
• Prepare documents, reports, and correspondence
• Assist with scheduling meetings and appointments
• Order and maintain office supplies

Office Operations

• Support daily office functions and staff needs
• Maintain organized and clean work areas
• Assist with onboarding paperwork for new employees
• Handle confidential information professionally

Customer Service

• Greet visitors and provide general assistance
• Respond to employee and customer inquiries in a professional manner

Safety & Compliance

• Follow company policies and procedures
• Report safety concerns or incidents to management
• Maintain confidentiality and professionalism at all times

Professional Expectations

• Maintain punctuality and dependable attendance
• Work cooperatively with staff and supervisors
• Demonstrate professionalism and accountability
• Adapt to changing priorities and workload demands

Additional Duties

Perform other related duties as assigned by management.