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Office Assistant/Customer Service Clerk

MBC Companies

Waller, TX

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JOB DETAILS
SKILLS
Accounts Payable, Accounts Receivable, Administrative Skills, Billing, Communication Skills, Customer Support/Service, Detail Oriented, ERP (Enterprise Resource Planning), English Language, Food and Beverage Industry, Frozen Foods, Human Resources, Interpersonal Skills, Inventory Management, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multilingual, Multitasking, NetSuite, Operational Support, Operations, Order Processing, Organizational Skills, Payment Processing, Photocopy, Purchase Orders, Purchasing/Procurement, Spanish Language, Team Player, Telephone Skills, Time Management
LOCATION
Waller, TX
POSTED
9 days ago
Position Summary:

MBC Companies (Alpha Foods), a manufacturer and distributor of frozen food products located in Waller, Texas, is seeking a detail-oriented Office Assistant / Customer Service Clerk to join our team. This position supports daily administrative operations including order entry, customer service, reception, purchasing support, and human resources assistance.

Key Responsibilities:
  • Greet and register all visitors, ensuring proper security and sign-in procedures are followed.
  • Answer incoming calls and direct them to the appropriate staff or department.
  • Sort, distribute, and manage communications such as mail, phone messages, and emails in a timely manner.
  • Perform general clerical duties including photocopying, filing, collating, reporting, and recordkeeping.
  • Maintain and manage office supply inventory: order, receive, and restock supplies as needed.
  • Prepare and distribute various production and maintenance reports for management.
  • Enter customer orders accurately into the ERP system.
  • Place orders for raw materials, ingredients, and packaging supplies as requested by managers.
  • Communicate purchase order details to vendors and track delivery status.
  • Match purchase orders with invoices and receipts; prepare invoices for payment processing.
Qualifications:
  • HS Diploma and/or Associate degree preferred
  • Minimum of 2 years of office experience in areas such as order entry, purchasing, accounts payable, or accounts receivable.
  • Strong communication, interpersonal, and customer service skills.
  • Proficiency with ERP systems and Microsoft Office Suite (Excel, Word, Outlook); NetSuite experience is a plus.
  • Bilingual (English/Spanish) preferred.
  • Highly organized with strong attention to detail and accuracy.
  • Ability to work collaboratively across departments and manage multiple priorities efficiently.

About the Company

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MBC Companies