OFFICE ASSISTANT - ASSESSOR

Benton County Washington

WA

JOB DETAILS
SALARY
$49,275.20–$63,939.20 Per Year
SKILLS
Administrative Policies, Administrative Skills, Customer Support/Service, Data Analysis, Decision Support, Driver's License, English Language, Establish Priorities, Federal Laws and Regulations, Interpret Regulations, Mail Processing, Office Equipment, Operations Management, Physical Demands, Policy Implementation, Problem Solving Skills, Procedure Implementation, Requirements Validation/Verification, Resolve Customer Issues, State Laws and Regulations, Telephone Skills, Time Management, Vehicle Driving, Writing Skills
LOCATION
WA
POSTED
11 days ago

OFFICE ASSISTANT - ASSESSOR

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Job Description

Job Title: Office Assistant

Department/Division: Assessor

Reports to: Administrative Operations Supervisor

Supervises: n/a

FLSA Classification: Non-Exempt

Pay Grade: 100

Employee Group: Courthouse

Revision Date: January 2026

Minimum Education: High school diploma or equivalent.

Minimum Experience: One year of administrative support experience preferred OR any combination of education and experience which would provide the knowledge, skills, and abilities to perform the job.

Minimum Certifications: n/a

Other Requirements: Valid Washington State Driver's License if driving a vehicle for County business.

POSITION SUMMARY:

This position provides general administrative support to the department and provides courteous and efficient customer service to the public.

ESSENTIAL FUNCTIONS:

The following duties are essential for this position. However, they are not to be construed as exclusive or all-inclusive. To be successful in this position, an individual must be able to perform each duty satisfactorily. Other duties may also be required or assigned.

  • Provides first line customer service to internal and external customers; greets, receives and screens visitors and customers; receives calls on a multi-line phone system and routes calls to appropriate individual or takes messages.
  • Addresses and resolves customer questions/concerns as able and refers complex inquiries, requests, or complaints to appropriate staff.
  • Sorts, copies, and distributes a variety of correspondence, deliveries, and mail; opens, logs, and routes office mail; may prepare out-going mail for the department including bulk and special mailings.
  • Composes general correspondence and prepares regularly recurring reports; types and distributes standardizes forms; proofreads and edits documents.
  • Enters, scans, updates, and maintains information in spreadsheets, databases, and reports.
  • Maintains electronic filing, paper filing, and record systems to provide easy access to records and information; provides retention of records as required by Department and County policies.
  • Organizes and maintains resource information in a variety of formats.
  • Assists other department personnel during peak period of work or for absences.
  • Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of:

  • Administrative policies and procedures of the County.
  • The County's and Office's operating requirements, policies, procedures, and practices; and local, state, and federal regulations related to department programs and operations.
  • Current office practices and procedures.
  • Operation of standard office equipment and software consistent with this position.

Skill in:

  • Organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.

Ability to:

  • Interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations.
  • Read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position.
  • Analyze data, apply critical thinking, and draw logical conclusions to support decision-making.
  • Prepare and maintain accurate and concise records and reports.
  • Apply sound judgment and discretion in performing duties, resolving problems and interpreting policies and regulations.
  • Maintain professionalism at all times.
  • Maintain effective working relationships with individuals within and outside the organization.
  • Maintain confidentiality and discretion regarding business-related files, reports and conversations, within the provisions of the Public Records Act and other applicable State and Federal statutes and regulations.
  • Work the allocated hours of the position.

PHYSICAL AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms.
  • Work has standard vision requirements.
  • Vocal communication is required for expressing or exchanging ideas by means of the spoken word.
  • Hearing is required to perceive information at normal spoken word levels.
  • Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
  • Work has no exposure to adverse environmental conditions.
  • Work is generally in a moderately noisy office setting (e.g. business office, light traffic).

Position : 101000007

Code : 16-2

Type : INTERNAL & EXTERNAL

Location : ASSESSOR - CLERICAL

Grade : CTHS GR 100

Group : COURTHOUSE

Job Class : COURTHOUSE

Posting Start : 06/24/2026

Posting End : 07/08/2026

SALARY RANGE: $49,275.20-$63,939.20

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About the Company

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Benton County Washington