Office Assistant and Intake Coordinator

Salvation Army

Concord, NH

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JOB DETAILS

SKILLS

Administrative Skills, Case Management, Cook Dishes, Documentation, Driver's License, Leadership, Microsoft Product Family, Operational Support, Organizational Skills, Property Management, Record Keeping, Retirement Plan, Telephone Skills, United States Department of Agriculture (USDA), Volunteer Management

LOCATION

Concord, NH

POSTED

Today

Overview

Join a vibrant, mission-driven organization that makes a meaningful impact in the lives of individuals and communities every day. At The Salvation Army, your work supports a legacy of service, compassion, and practical assistance for those who need it most.

SCOPE OF THE POSITION

The Office Assistant and Intake Coordinator at The Salvation Army McKenna House manages daily front office operations and supports the intake process. This role assists the Shelter Director and Case Manager with administrative coordination and recordkeeping and serves as a primary point of contact for residents, guests, and callers. The position supports the implementation of McKenna House policies and procedures to help maintain a safe and orderly environment and communicates relevant information to leadership as appropriate.

Responsibilities

This position is responsible for:

Screening, scheduling, coordinating, and documenting admissions
Maintaining accurate resident and intake records
Supporting resident compliance with McKenna House policies and procedures, including daily chore completion, follow up as needed, and adherence to bed bug protocols
Answering phones, greeting visitors, completing intakes, and managing general front office operations
Maintaining strict confidentiality and discussing resident or program information only with authorized Salvation Army Officers and employees

Property Management Support

This role communicates property related concerns to maintenance volunteers and maintains records of inspections and reported issues. Responsibilities include assisting with supply inventories, tracking purchase needs, and informing the Shelter Director of any issues requiring attention.

Program Support

This position reviews required logs and records and helps ensure continuity of information by reviewing reports from outgoing staff. The role coordinates with the volunteer house chef to order and track USDA food, New Hampshire Food Bank items, and other gifts in kind to support pantry operations and maintain organized food storage.

Other Responsibilities

Other duties may be assigned by the Commanding Officer or Shelter Director in accordance with The Salvation Army policies and procedures.

Qualifications

High school diploma or general education degree and one year of related experience
Posses a valid Driver's License
Basic computer knowledge with Microsoft Suite

COMPENSATION AND BENEFITS

Generous paid time off
Paid holidays
Sick leave
Personal days
Bereavement Leave
Excellent medical, dental, and vision benefits
Short-term and long-term disability
Retirement plan

*Benefits may vary based on position classification and eligibility.

Please submit your resume and letter of interest to

External candidates interested in this position, please apply online at

Office Assistant and Intake Coordinator

Salvation Army

Concord, NH

About the Company

Salvation Army

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