Administrative Skills, Calendar Management, Communication Skills, Computer Skills, Customer Satisfaction, Customer Support/Service, Detail Oriented, Establish Priorities, High School Diploma, Microsoft Office, Multitasking, Operations Management, Order Supplies, Organizational Skills, Problem Solving Skills, Record Keeping, Resolve Customer Issues, Team Player, Telephone Skills
Office Administrator / Operations Manager
Company: Quality Overhead Door.
Location: Pocatello, ID.
Position: Office Admin/ Ops Manager
Type: Full-Time.
About Us:
At Quality Overhead Door, we pride ourselves on providing exceptional service and quality products to our customers. We’re looking for a dedicated Office Assistant to join our team and help us maintain our high standards of customer satisfaction.
Key Responsibilities:
- Answer incoming phone calls and respond to customer inquiries in a friendly and professional manner.
- Schedule appointments for service calls and installations.
- Manage the front desk and maintain a welcoming lobby environment.
- Provide customers with accurate estimates and information about our services.
- Order parts and supplies as needed to ensure smooth operations.
- Handle payments and maintain accurate financial records.
- Assist with various administrative tasks to support team efficiency.
Required Skills:
- Strong customer service skills with a positive attitude.
- Proficient in computer skills, including MS Office and scheduling software.
- Excellent attention to detail and organizational skills.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Strong teamwork and communication skills.
- Problem-solving abilities to address customer needs promptly.
- Dependable and adaptable, willing to take on new challenges.
Qualifications:
- High school diploma or equivalent; additional administrative training is a plus.
- Previous experience in an office or customer service role is preferred.
- Familiarity with the garage door industry is a bonus, but not required.
What We Offer:
- Competitive salary of $16-$18 per hour depending on experience.
- Medical, Dental & Vision.
- Employee discount.
- A supportive team environment.
How to Apply:
If you’re ready to contribute to a dynamic team and help us deliver outstanding service, apply online or send your resume and a cover letter to office2@qohdpocatello.com with the subject line "Office Assistant Application."
We look forward to hearing from you!