Office Admin & Scheduling Coordinator

Welte Electronic Systems LLC

Norwalk, CT

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JOB DETAILS

SKILLS

Access Control, Administrative Skills, Billing, Computer Skills, Computer Software, Contract Creation, Detail Oriented, Electricity, Fire Alarm, Follow Through, HVAC, Inventory Levels, Inventory Management, Low Voltage (LV), Multitasking, Organizational Skills, Sales, Security Equipment, Surveillance, Time Management, Training/Teaching

LOCATION

Norwalk, CT

POSTED

30+ days ago

Benefits:

401(k) matching
Employee discounts
Free food & snacks
Paid time off
Training & development

Operations & Service Coordinator – Security / Fire Alarm Company

Location: Norwalk, CT
Compensation: $50,000 – $60,000 + performance bonus

About Us

Welt Electronic Systems is a growing electronic security and fire alarm company serving residential and commercial clients. We specialize in alarm systems, video surveillance, access control, and fire alarm systems.

We are looking for a highly organized, detail-oriented Operations & Service Coordinator to take control of scheduling, job setup, and customer coordination so the owner can focus on growth.

What You’ll Be Responsible For

Scheduling installation and service calls for technicians
Managing daily technician routes and adjusting schedules in real time
Preparing contracts, job files, and ensuring all paperwork is complete
Coordinating permits (when required)
Creating and sending deposit invoices
Communicating with customers (scheduling, updates, follow-ups)
Tracking job progress to ensure jobs stay on schedule
Ordering parts and maintaining basic inventory levels
Scheduling annual inspections and recurring services

What Success Looks Like

Technicians start every day with a clear schedule
Jobs are properly set up before technicians arrive
Customers are informed and not calling for updates
Deposits are invoiced immediately after sale
No jobs fall through the cracks

Requirements

2–5 years experience in scheduling, dispatch, or operations (alarm, HVAC, electrical, or similar preferred)
Strong organizational and multitasking ability
Ability to manage multiple moving parts without dropping details
Comfortable speaking with customers and technicians
Proficient with computers and software systems

Who This Is NOT For

Someone who needs constant direction
Someone uncomfortable managing technicians or holding people accountable
Someone who struggles with organization or follow-through

Bonus If You Have

Experience in the alarm/security industry
Experience with scheduling/dispatch software
Basic understanding of low-voltage systems

How to Apply

Reply with your resume and a short paragraph explaining:
“Describe a time you had to manage multiple schedules or moving parts at once. What systems did you use to stay organized?”

Office Admin & Scheduling Coordinator

Welte Electronic Systems LLC

Norwalk, CT

About the Company

Welte Electronic Systems LLC

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