Office Admin and Job File Coordinator

SERVPRO Team JRF

Salem, MA

JOB DETAILS
SKILLS
Administrative Skills, Communication Skills, Customer Satisfaction, Customer Support/Service, Dental Insurance, Detail Oriented, Documentation, File Audits, Health Insurance, Insurance, Microsoft Office, Multitasking, Operational Support, Organizational Skills, Presentation/Verbal Skills, Project Schedule, Project/Program Management, Retirement Plan, Team Player, Telephone Skills, Vision Plan, Writing Skills
LOCATION
Salem, MA
POSTED
Today

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Vision insurance

SERVPRO Team JRF: Job File Coordinator/ Office Administrator

Do you love working withpeople and educating them? Do you want to be a leader in a great company? Do you pride yourself on being very detail oriented?

Then, don't miss your chance to join our franchise as a new Job File Coordinator / Office Administrator. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

SERVPRO is the leader in water and fire restoration for both residential and commercial customers.

We're seeking someone who has experience delivering exceptional customer service, can multitask and is an EXCELLENT Communicator. You will perform administrative activities, answer phones and ensure customer satisfaction. In addition you will help manage all projects, schedule subcontractors and ensure all insurance job files are properly audited and contain all required documentation.

If you are self-motivated and have superb organizational skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership.

As a valued SERVPRO Team JRF employee, you will receive the best pay in the industry, with lots of opportunity to learn and grow.

Primary Responsibilities

Customer Service/phones

Subcontractor relations

Job File Coordinator

Operations Support

Project Management Support

Position Requirements

1+ year(s) of office administration

Full mastery of MS Office

EXCEPTIONAL organization and planning capabilities, strong attention to detail

Demonstrated history of ability and growth in an office environment

Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times

Very self-motivated and goal-oriented with ability to multi-task

Capability to work in a fast-paced, team-oriented office environment

Ability to learn new software and proprietary software

Experience in customer service industry environment a plus

Prior Restoration industry experience preferred

College degree desirable

We offer the best compensation in the industry!

paid holidays and vacations

company sponsored health insurance

retirement plan with company match

opportunity for growth and career advancement

SERVPRO Team JRF is an EOE M/F/D/V employer

Job Type: Full-time

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

About the Company

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SERVPRO Team JRF