Off-Street Parking Operations Manager

Off-Street Parking Operations Manager

Salary

$65,000.00 - $90,000.00 Annually

Location

To Be Determined, Jacksonville, FL

Job Type

Appointed Employee

Job Number

2026-07213

Department

DOWNTOWN INVESTMENT AUTHORITY

Opening Date

07/31/2026

Closing Date

9/10/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Job Description

The Downtown Investment Authority Department is actively seeking an Off-Street Parking Operations Manager.

Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

This position reports to the Public Parking Officer and is responsible for the day-to-day operation of the City's off-street parking facilities. This position manages all parking facility supervisors as well as parking facility operations staff within the Office of Public Parking. This position is the lead on parking facility personnel management within the Office of Public Parking, and, to ensure vacancies are timely filled, actively participates in the hiring process.

Examples of Work

• Manages the Office of Public Parking facility supervisors as well as parking facility operations staff.
• Liaison to Employee Services and responsible for ensuring vacancies are filled in a timely manner with well-qualified individuals.
• Identifies areas of improvement to off-street parking facilities and makes actionable recommendations to the Public Parking Officer.
• Makes recommendations to the Public Parking Officer regarding parking facility upgrades, maintenance, capital improvements, as well as projects and operational changes and improvements.
• Conducts operational audits and analysis using ERP cloud-based computing.
• Investigates and resolves customer complaints and issues.
• Collaborates with the Public Parking Officer to develop and revise policies, procedures, and best practices.
• Represents the department at meetings with the public and various agencies such as City Council, the Office of General Counsel, Council Auditors, JTA, Parks and Recreation, JEA, Special Events, Sports and Entertainment with regards to operational and administrative matters.
• Assists in finance, accounting, auditing, and budget related activities including preparing the Enterprise Funds budget.
• Reviews and approves authorizations for purchases of service and materials required to complete maintenance task/projects.
• Schedules, trains, assigns, monitors, and evaluates the work of assigned staff through subordinate supervisors.
• Communicates clear direction, manages for results, and leads organizational change.
• Assigns responsibility, takes corrective action, demonstrates leadership in evaluating, developing, and motivating employees.
• Completes other duties as assigned.

Open Requirements/Supplemental Information

• A bachelor's degree from an accredited institution in business administration, public administration, facilities management, accounting, finance, engineering, or a related field.
• Four (4) years of experience overseeing parking operations; or eight (8) years of experience overseeing a large parking operation.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. U.S. transcripts do not need to be official, but must state your name, the school's name, classes taken, grades received, type of degree, and date degree was conferred. Transcripts outside the U.S. must be converted to U.S. standards.

The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. To ensure you receive email notifications, be sure to make "info@governmentjobs.com" a trusted sender. You may also track the status of your application and see notifications by logging into your account. For further information regarding the application process. please refer to the Frequently Asked Questions on the website.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veterans preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference.

If a candidate believes he or she was not afforded veteran's preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans' Preference Coordinator

11351 Ulmerton Road, Suite 311-K

Largo, FL 33778-1630

Email: VeteransPreference@fdva.state.fl.us

The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.

www.coj.net/benefits

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?

• Yes
• No

02

Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?

• Yes
• No

03

The budgeted annual salary for this position is $65,000 - $90,000. This is not negotiable. If selected, would you be willing to accept this position at this salary?

• Yes
• No

04

Do you have a bachelor's degree from an accredited institution in business administration, public administration, facilities management, accounting, finance, engineering, or a related field?

• Yes
• No

05

If you have a degree, indicate which degree you have and include any major/minor. A copy of your college transcript is required with your application.

06

Do you have four (4) years of experience overseeing parking operations; or eight (8) years of experience overseeing a large parking operation?

• Yes
• No

07

Provide a detailed description (at least 3-4 complete sentences) of your experience. (Note: This MUST also be listed on your resume/application to receive credit.)

08

Indicate the organization(s) where you gained this experience. (Note: This MUST also be listed on your resume/application to receive credit.)

09

If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you dont live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS. Please download the forms at http://www.coj.net/departments/employee-services/veterans-preference

• Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.
• No, I am not claiming veterans preference and this does not apply to me.

10

A copy of your college transcript is required with your application. College transcripts do not need to be official, but must state your name, the name of the school, type of degree, classes taken, grades received and date degree was conferred. NOTE: A copy of your diploma does not meet this requirement. Transcripts from colleges outside of the U.S. must be converted to U.S. Standards. If required documents are not provided your application will be considered incomplete and may result in disqualification from the selection process.

• I have read the above statement and understand what is required.

Required Question

Employer City of Jacksonville

Address 117 W. Duval St.

Suite 100

Jacksonville, Florida, 32202

Website http://www.coj.net/departments/employee-services.aspx