As a Concord Leader you will be responsible to:
· Inspire greatness in your team.
· Encourage and support team members to reach their full potential.
· Create a work environment that is a Great Place to Work for all.
· Lead with integrity, transparency, respect, and professionalism.
· Care for your team and their families.
Key Responsibilities:
• Deliver exceptional customer service to both internal partners and external clients
• Plan, coordinate, and execute all event details, including room blocks, function space, audio-visual needs, catering, and contracts
• Communicate clearly and professionally with clients, vendors, and hotel teams to ensure all event needs are met
• Maintain accurate records and documentation, including BEOs, event orders, group resumes, billing, and schedules
• Manage pre-event, event-day, and post-event activities with a focus on detail, timeliness, and quality
• Understand the hotel’s food & beverage offerings, function spaces, and presentation standards to optimize event experiences
• Monitor and respond promptly to client requests, changes, or issues to ensure satisfaction
• Collaborate with internal departments to maximize event success and guest satisfaction
Qualifications:
• Proven experience in event planning, hospitality, or related fields
• Strong organizational, time management, and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Detail-oriented with a focus on delivering high-quality results
• Proactive, professional, and guest-focused
Benefits
Why Join Concord?
At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.
Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:
“We Are Concord!”
We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.