OCC Director of Donor Operations

OCC Director of Donor Operations

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• Academics

• Undergraduate Academics

• Lincoln Seminary Academics

• Online Academics

• Seth Wilson Library

• Office of the Registrar

• Accreditation & Effectiveness

• Admissions

• Undergraduate Admissions

• Lincoln Seminary Admissions

• Undergraduate Online Admissions

• International Admissions

• Visits & Tours

• Tuition & Aid

• Undergraduate Residential Cost

• First-Time/Transfer Student Cost Calculator

• Lincoln Seminary Cost

• Online Cost

• International Cost

• Scholarships

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• Student Life

• Residence Life

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• Dining Hall

• Events

• Ministry Openings

• About

• Vision & Mission

• Accreditation & Effectiveness

• Board of Trustees

• Multicultural Affairs

• Contact Directory

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OCC Director of Donor Operations

Ozark Christian College

• Apply Now

Homepage / Campus Life / Idleman Ministry Center / Ministry Openings / OCC Director of Donor Operations

About the Organization

Organization Description

Ozark Christian College is a single-purpose Bible college in Joplin, Missouri.

• Organization Name

Ozark Christian College

• Organization Location

Joplin, MO, United States

• Number of Employees

150

• Average Weekly Church Attendance

600-700

About the Position

Position Description

Position Title: Director of Donor Operations

Department: Donor Engagement

Reports to: Chief Advancement Officer (alongside Director of Donor Engagement)

The mission of the Donor Engagement Office is to provide strong community relations, resource development, and donor-centered fundraising with churches, alumni, and friends of the college.

Institutional Goals supported by Department: IG 4, 5

• This position is designated as a Campus Security Authority (CSA), will be required to participate in CSA training, and is required to immediately forward all reports of Clery Act crimes brought to their attention to the Clery Compliance Officer.

A. Summary

The Director of Donor Operations oversees advancement data, systems, office staff, and fundraising initiatives, and cultivates donor relationships through accurate and compelling communications, reports, and appeal strategies.

B. Primary Duties and Responsibilities (Advancement Operations & Data Systems)

1. CRM Systems, Funnel Management, and Analytics

• Oversee the advancement CRM (ensuring data integrity, donor segmentation, funnel management, and performance tracking across the donor lifecycle).
• Optimize systems to improve targeted appeal and cultivation strategies.
• Oversee and optimize KPI dashboards and reports.

2. Gifting Office (Staff, SOPs, Relations, and Compliance)

• Supervise office staff and systems in compliance with institutional policies and IRS regulations
• Assist with donor questions, reporting, and appreciation.

3. Segmented Appeal Strategies

• Develop and oversee multi-channel appeal strategies utilizing data segmentation (online, texting, alumni, planned giving, IRA).
• Track and forecast KPIs for each strategy and segmentation.

4. Grant Strategy (as assigned)

• Coordinate grant research, writing, and pipeline tracking, integrating deadlines and reporting requirements into broader advancement systems

C. Knowledge, Skills, and Abilities

1. Experience in development, nonprofit fundraising, or CRM-driven environments

2. Strong CRM/database proficiency: data integrity, reporting, and segmentation

3. Ability to design and optimize systems supporting fundraising strategy and donor lifecycle management

4. Analytical mindset; able to translate data into insights, metrics, and forecasts

5. Knowledge of gift processing, donor stewardship, and compliance (donor intent, restricted funds)

6. Proven team leadership with clear expectations and accountability

7. Careful attention to detail in financial and donor data

D. Minimum Education and Experience Requirements

1. Bachelors degree required; graduate degree preferred

2. 57 years in advancement/development operations, nonprofit fundraising, or CRM-driven environments

3. Proven staff supervision and project management

4. Proficiency in data analysis tools (CRM, Excel)

5. Valid drivers license

E. Work Environment and Physical Requirements

1. Travel will be an occasional but limited part of this role (subject to change depending on the candidates experience).

2. This role will involve regular office hours (not remote).

This is a full-time position with benefits. To apply, submit the OCC application, cover letter, and resume to [email protected].

CAMPUS SAFETY

In compliance with the Clery Act, Ozark Christian College publishes annual reports containing information about crime prevention, reporting policies, crime statistics, and other safety and security-related information. The college also maintains daily crime and fire logs. To view OCCs Annual Security and Fire Safety Report go to occ.edu/security. Hard copies are also available upon request at the Ozark Christian College Student Affairs Office (1111 North Main Street, Joplin, MO 64801).

EQUAL EMPLOYMENT OPPORTUNITY PROVIDER

Ozark Christian College is affiliated with Christian churches and churches of Christ. Its mission is to train men and women for Christian service. The college seeks to educate and hire individuals who share its core values to accomplish its mission. It is the intent of the college to create and promote a diverse workforce consistent with its stated goals and mission.

It is the policy of Ozark Christian College not to discriminate on the basis of race, color, national origin, sex, age, or disability in admission and access to educational opportunities, programs, activities, or employment as applicable to ministries in section 504 of the Rehabilitation Act of 1973, the American with Disabilities Act of 1990, Title IX of the Educational Amendments of 1972, Title VII of the Civil Rights Act of 1964, and the Age Discrimination Act of 1975, as amended and implementing regulations.

As a religious educational institution, Ozark Christian College reserves the right to make employment decisions based on religion, marital status, or sex consistent with the colleges religious beliefs. Further, as a Christian ministry, the college has the right to select those who serve in ministerial positions based on criteria established by the college.

• Position Name

OCC Director of Donor Operations

• Position Location

Joplin, MO, United States

Position Ministry Type

• Para Church Organization

Position Employment Type

• Full-time

Applicant Next Steps

• Apply Now

OCC Director of Donor Operations

Annie Crider Human Resources Director

[email protected] Joplin, MO, United States

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Apply Request Info

1111 N. Main St., Joplin, MO 64801 417.626.1234 [email protected]

2026 Ozark Christian College | All rights reserved

Ozark Christian College admits students of any race, color, national and ethnic origin to all the rights, privileges, programs, and activities generally accorded or made available to students at the school. It does not discriminate on the basis of race, color, national and ethnic origin in administration of its educational policies, admissions policies, scholarship and loan programs, and athletic and other school-administered programs. Ozark Christian College prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at occ.edu/nondiscrimination.

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