The TC role is a mixture between a SNow Architect, SNow Developer, and a client-facing Consultant. They will be responsible for engaging 3-4 customers on average simultaneously and owning the accounts, the relationships, and the ServiceNow implementation(s)/integration(s) from beginning to end.
Although they are only working with 3-4 customers at once, their average customer engagement will last 3-5 years.
On the customer facing side, they will be responsible for meeting with their customers, understanding their current state, desired end state with regards to SNow, working with the architect to design a solution, working with the offshore development team to develop the solution, and advising their customers throughout the integration/implementation process.
Must Haves:
5+ years of SNow Platform experience- experience as a SNow Developer working their way up to a SNow Consultant
Nuvolo implementations
Experience in specific SNow modules:
HAM
SAM
CMDB
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
About the Company
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Company Confidential
Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees.
Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning.
The Collabera Way represents our fundamentals beliefs and is founded on the following building blocks: