Communication Skills, Customer Support/Service, Federal Laws and Regulations, Food Handling Practices, Food Safety, Food Services, Healthcare, Healthcare Software, Hospital, Infection Control, Nutrition, Nutrition Therapy, Patient Care, Regulations, Regulatory Compliance, Safety Process, Sanitation, State Laws and Regulations, Team Player, Time Management, Transaction Processing/Management, Tuition Reimbursement
The Nutrition Service Assistant is responsible for the provision of timely, safe, and accurate meal service. The NSA is also responsible for proper nourishments and enteral feedings.The NSA promotes high quality food and nutrition experiences that include helping patients/families select their meals.
Why UnityPoint Health?:
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
- Expect paid time off, parental leave, 401K matching and an employee recognition program.
- Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities:
Food Service
- Is aware of hospital and department compliance requirements.
- Practices safe food handling procedures, including cleaning, handling, storage, and sanitation.
- Provides excellent customer service which may include assisting patients with menu selection.
- Completes menu selection according to patient nutrition care order to ensure that patients receive appropriate menus and foods according to regulatory agency and department guidelines using Patient Ordering System.
- Serves patients/customers assuring prompt, efficient food service according to menu guidelines/par levels, customers service standards, infection prevention protocols.
- Works collaboratively with patients and families, unit staff, dietitians, and dining services staff.
Customer Service
- Follows department policies on cash handling procedures when processing guest tray transactions.
- Documents proper intakes via patient medical software and enters quality feedback using Patient Rounding.
- Follows safe food handling and sanitation practices.Uses effective communication and works as a team with all areas of the department.
Qualifications:
- Basic computer knowledge
- Must be able to cope with high stress situations
- Must be at least 16 years of age in accordance with federal and state child labor laws.