GENERAL SUMMARY
Performs a variety of ordering, inventory control, catering services, serving duties, food production tasks, and retail operations.
PRINCIPAL JOB FUNCTIONS
Commits to the mission, vision, beliefs, and consistently demonstrates our core values.
Uses Nutrition and Dining Services (NDS) software to coordinate menu selections for patients and to complete menu system process.
Prepares and assembles a variety of hot and cold food or beverage items relevant to area of assignment; may operate cash systems if assigned to coffee bar locations.
Prepares hot foods according to menu plans in quantities specified; may prepare and serve grill menu items to order.
Assesses quality of ingredients or products prior to use; accurately assembles ingredients in accordance with established recipes and procedures for items required.
Practices appropriate preparation techniques per State Health Department requirements to ensure safe handling and storage of foods to prevent possible food borne illness and/or cross contamination of cooked and uncooked foods.
Receives, stores, and distributes food supplies and equipment in a timely manner; checks all orders for appropriateness; signs off on invoicing.
Rotates stock in accordance with department procedures; assists in conducting physical inventory to support purchasing activities.
Prepares and measures/weighs special food/formulas/nourishments for patients on therapeutic diets; calculates and prepares tube feedings; delivers nourishments and tube feedings to nursing units at designated times.
Monitors patient tube feedings per physician orders.
Acts as primary liaison between Nursing Service and Nutrition and Dining Services in receiving phone/computer orders and expediting subsequent food service requirements; follows through on all data entry requirements.
Serves as a lead worker/facilitator overseeing and checking patient tray assembly for designated meals as assigned.
Introduces new patients to department services by providing information on meal service and menu selections. Assists patients in making menu selections according to diet prescription, special cultural, religious, or ethnic food preferences or requests. Offers alternative menu choices to ensure optimal food preferences are met within the guidelines of the diet prescription.
Works collaboratively and conveys relevant information to the Clinical Dietitian and Dietetic Technician regarding nutrition issues or concerns with patients; ensures confidentiality in matters relating to patient/family.
Sets up/supplies service lines with food, utensils, and related service supplies; sets up/supplies vending operations with required food/supplies as per diagrams/procedures; sets up/supplies Physicians Lounge with required food/supplies as per diagrams/procedures.
Accurately and efficiently operates cash register on serving line; accurately makes customer change and performs cash/receipt reconciliation.
Sets up, serves, facilitates, and cleans up catered functions and events.
Serves customers in an efficient, courteous manner in retail, physician, and catering operations.
Assists in and accurately prepares food for cafeteria and/or catering activities as assigned.
Ensures stocked levels of dining service related supplies in service areas.
Supports trayline operations as directed.
Checks and updates diet orders via computer database.
Delivers designated trays, supplies, and/or nourishments to patients or patient locations as scheduled.
Safely operates equipment used within the assigned work area and reports malfunctions/breakdowns of equipment to supervisors immediately.
Understands chemical use related to the area of work and is aware of SDS usage and precautions or how to access SDS information.
Carries out cleaning assignments in a consistent and appropriate manner; cleans assigned area floors.
Orients new staff members in specified areas of responsibility and/or by position; provides training in the use of equipment and procedural details within the area of work assigned.
Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
Participates in meetings, committees, and department projects as assigned.
Performs other related projects and duties as assigned.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of therapeutic diets, formulas, and nourishments used in a hospital environment.
Knowledge of clinical food service products and inventory management.
Knowledge of food service preparation methods and practices.
Knowledge of food, nutrition, specialized diets, and dietary recommendations.
Knowledge of computer hardware, equipment, and software applications relevant to work functions.
Ability to establish and maintain effective working relationships with all levels of personnel, medical staff, volunteers, and ancillary departments, including diverse patient populations.
Ability to interpret food production sheets and computer printout information.
Ability to safely operate applicable kitchen and hospital equipment, i.e., trayline assembly conveyor, mobile food equipment, silverware washer, soiled tray conveyor, dish lowerators.
Ability to perform work in a timely and efficient manner within strict timelines.
Ability to operate a cash register and reconcile cash with documented transactions.
Ability to maintain confidentiality relevant to sensitive information.
Ability to prioritize work demands and work with minimal supervision.
Ability to maintain regular and punctual attendance.
EDUCATION AND EXPERIENCE
High School diploma or equivalency preferred. Food Handlers permit required. Must be 16 years of age or older. Must be 18 years of age to legally operate floor mixers, motorized slicers, or cook on open flame grill surfaces.
OTHER CREDENTIALS / CERTIFICATIONS
None
PHYSICAL REQUIREMENTS
Physical Requirements are based on federal criteria and assigned by Human Resources upon review of the Principal Job Functions.
DOT-Characterized as medium work requiring exertion of 20 to 50 pounds of force occasionally and/or 10 to 25 pounds of force frequently and/or greater than negligible up to 10 pounds of force constantly to move objects.
Requires walking or standing to a significant degree. Requires manual dexterity to assemble, prepare, package, display, and deliver food products/items.