Nursing Supervisor - Palo Alto, CA

Veterinary Emergency Group

Palo Alto, CA

JOB DETAILS
SALARY
$27–$56 Per Hour
SKILLS
Animal Care, Clinical Nursing, Coaching, Customer Relations, Hospital, Leadership, Mentoring, Nursing Management, Operations Management, Problem Solving Skills, Quality Management, Schedule Development, Set Goals, Student Loans, Team Lead/Manager, Veterinary Medicine, Veterinary Nursing
LOCATION
Palo Alto, CA
POSTED
30+ days ago

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience-not only for people and their pets, but also for everyone who works here-our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics! to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a Nursing Supervisor, you're not just overseeing the floor-you're empowering a team of emergency pros-our Credentialed Veterinary Technicians and Veterinary Assistants-to show up as their best selves, every shift. You help your VEGgies grow in skill, in confidence, and in community. You keep care quality high, team morale higher, and culture at the center of it all. This is a role for someone who leads with empathy, tackles tough conversations head-on, and thrives in an environment that moves fast and thinks forward.

WHAT YOU'LL DO

Coach and mentor credentialed veterinary technicians and assistants at all levels, with feedback and structure that helps them grow

Address team issues with clarity and care, always protecting the patients and the team

Collaborate with hospital leadership on performance, feedback, recognition, and big-picture planning

Help design and maintain hospital flow to reflect the VEG Spikes, our unique, customer-centered way of doing things-like ensuring people see a doctor right away and allowing families to stay with their pets

Jump in to address customer concerns in real-time and partner with leadership for lasting solutions

Keep people and pets together, supported, and cared for throughout their visit

Manage the nursing schedule, PTO requests, and daily coverage needs

Guide team utilization to meet operational needs and individual development goals

Lead team huddles and meetings to keep everyone aligned and inspired

Collaborate across the leadership team to ensure smooth, efficient hospital operations

WHAT YOU NEED

2+ years of experience in a clinical veterinary nursing or technician role

A focus on developing leadership skills

Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance

Must be willing to work in a noisy environment with strong or unpleasant odors

Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs

Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives

Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments

Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results

Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

Competitive compensation: pay range is $27-$56 and based on a leveling system and experience, including base and 401K match

Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling

Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success

A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!. Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend

Clinical student loan repayment so you don't need to worry about your student debt

Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families

Flexible work schedules to support your life outside of work

Generous employee referral program, so our awesome people can bring in more awesome people

And the little (big things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry

DEI

At VEG, diversity is not just a word-its a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees feel valued, respected, and empowered to bring their authentic selves to work. Thats why were devoted to creating an environment that reflects the diverse communities we serve-where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyones perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

About the Company

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Veterinary Emergency Group