Nursing Services Consultant

Nursing Services Consultant

Salary

$69,086.00 - $104,959.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-53145-30755

Department

Department of Health

Division

HL Div Nwbrn Scrng Gntc

Opening Date

07/10/2026

Closing Date

7/24/2026 11:59 PM Eastern

Job Code

30755

Position Number

00146919

Union

Non Union

Bargaining Unit

P3

Pay Group

ST08

Bureau / Division Code

00079441

Bureau / Division

Bureau of Family Health/Division of Newborn Screening and Genetics

Worksite Address

625 Forster Street

City

Harrisburg, Pennsylvania

Zip Code

17120

Contact Name

George Boychock

Contact Email

geboychock@pa.gov

• Description
• Benefits
• Questions

THE POSITION

As a Nursing Services Consultant with the Department of Health, you will support important work that improves outcomes for infants affected by Neonatal Abstinence Syndrome (NAS). This role allows you to partner with health care professionals and advance statewide reporting and quality standards. Your efforts will help strengthen education, support data accuracy, and guide improvements across the program. Be part of an agency committed to protecting vulnerable populations and supporting community well-being-apply today!

DESCRIPTION OF WORK

This position supports statewide efforts to guide, strengthen, and monitor the Neonatal Abstinence Syndrome Program. The role involves providing technical assistance, managing case information, and supporting training, reporting, and program improvement activities. As a Nursing Services Consultant, you will perform the following duties:

• Program Support: Assist with development, implementation, and ongoing work of the NAS Program
• Technical Guidance: Provide support to hospitals, birthing centers, and midwives to ensure accurate electronic reporting
• Training Development: Create materials, identify educational needs, and communicate with providers statewide
• Case Management: Review reports, document case actions, and ensure activities follow national standards
• Data Quality: Conduct quality assurance checks and summarize findings for reporting and improvement
• Representation Duties: Participate in meetings, workgroups, and conferences on behalf of the NAS Program

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch.
• Travel as necessary
• Telework: You may have the opportunity to work from home (telework) part-time up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of professional nursing experience; or
• An equivalent combination of experience and training.

Special Requirements:

• This position requires active authorization to practice as a Registered Nurse in Pennsylvania.
• If you possess an active temporary practice permit, you must obtain licensure as a Registered Nurse within the one (1) year period defined by the Pennsylvania State Board of Nursing.

Other Requirements:

• PA residency requirement is currently waived for this title.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

• Your score is valid for this specific posting only.

• You must provide complete and accurate information or:

• your score may be lower than deserved.

• you may be disqualified.

• You may only apply/test once for this posting.

• Your results will be provided via email.

Learn more about our Total Rewards by watching this short video!

See the total value of your benefits package by exploring our benefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

• Eligibility rules apply.

01

SPECIAL REQUIREMENTS: Do you possess active authorization to practice as a Registered Nurse in Pennsylvania; or do you possess an active temporary permit to practice as a Registered Nurse in Pennsylvania?

• Yes
• No

02

If yes, please list the state that issued your license, your license number, and the expiration date. If you answered no to the question above, please type N/A in the box below.

03

How much full-time professional nursing experience do you possess?

• 2 years or more
• 1 but less than 2 years
• Less than 1 year
• None

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

How many semester credits of graduate coursework have you completed in nursing, nursing education, nursing administration, or public health?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• 30 credits or more
• Less than 30 credits
• None

06

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to our FAQ page.

• Yes

07

WORK BEHAVIOR 1 - DEVELOPING AND INTERPRETING POLICIES AND REGULATIONS

Develops, reviews and interprets regulations, policies, procedures, standards and guidelines relative to public health, health related issues such as mental health and substance abuse, and mental retardation services and issues.

Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have professional nursing experience working as a supervisor, manager or consultant which includes developing regulations, guidelines and standards for quality assurance; interpreting medical records used to investigate quality concerns or consumer grievances; interpreting statutes, regulations, standards, policies and procedures; and reviewing and recommending changes to current statutes, regulations, and policies affecting nursing-related services.
• B. I have professional nursing experience as a Registered Nurse on a committee or work group reviewing and interpreting regulations, policies, procedures, standards and guidelines relative to health-related issues and providing recommendations concerning implementation and/or revisions.
• C. I have NO experience related to this work behavior.

08

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience.
• Your experience developing or interpreting regulations, policies, etc.
• Your experience interpreting medical records.
• Your experience recommending changes.
• Your specific duties and level of responsibility (supervisor, manager, nurse, etc.).

09

WORK BEHAVIOR 2 - PROVIDING CONSULTATIVE AND TECHNICAL SERVICES

Provides nursing consultation and technical assistance to medical, behavioral health or administrative staff in hospitals, state mental health and substance abuse, and mental retardation facilities, schools, physicians offices, managed care plans, Behavior Health Managed Care Organizations, nursing agencies, etc., including identifying best practices and determining the medical necessity and level of care criteria.

Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have professional nursing experience performing this work behavior without any additional oversight or direction which includes consultative and technical assistance in newborn blood screening protocols, immunization policies and procedures, school child health services, quality assurance improvement work plans, health and disease prevention, etc.
• B. I have professional nursing experience performing this work behavior working on a committee or as part of a team, or under the direction of a lead worker or supervisor.
• C. I have NO experience related to this work behavior.

10

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience.
• Your experience providing consultative/technical assistance regarding procedures, plans, services, etc.
• Your level of responsibility (independent, part of team, etc.).
• Your specific duties.

11

WORK BEHAVIOR 3 - REVIEWING LABORATORY TEST RESULTS OR SCREENS

Reviews laboratory test results and screens of patients for chronic, communicable, metabolic and genetic diseases and recommends services required to ensure program participants receive access/referral to appropriate provider for diagnosis, evaluation, treatment or follow-up services required based on laboratory or screening results.

Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have professional nursing experience working in a specialty program such as chronic, communicable, metabolic and genetic diseases which includes reviewing laboratory test results and screens, prioritizing needs, and referring individuals to the appropriate provider for diagnosis, evaluation, treatment and follow-up services.
• B. I have professional nursing experience as a Registered Nurse who has reviewed laboratory test results and screens and consulted with medical staff on referrals to the appropriate provider.
• C. I have NO experience related to this work behavior.

12

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience.
• Your experience working in a specialty program.
• Your experience reviewing test results and referring individuals to appropriate providers.
• Your specific duties and level of responsibility.

13

WORK BEHAVIOR 4 - REVIEWING CONTRACTS AND ASSESSING QUALITY ASSURANCE

Reviews contracts for patient services, assesses quality assurance plans for compliance with nursing policies, regulations or standards, performs site visits to monitor contractor/provider services, and participates in quality management activities, including risk management.

Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have professional nursing experience performing this work behavior which includes writing work statements for patient services, approving invoices and monitoring contractor compliance with contract provisions, and participating in quality management activities, including risk management and ensuring program compliance and adherence to best practices, standards, regulations and statutes.
• B. I have professional nursing experience performing this work behavior on a committee or as part of a team, or under the direction of a lead worker or supervisor.
• C. I have NO experience related to this work behavior.

14

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience.
• Your experience writing statements, approving invoices, and monitoring contract compliance.
• Your experience participating in quality management activities.
• Your specific duties.
• Your level of responsibility (independently, part of team, etc.).

15

WORK BEHAVIOR 5 - COLLECTING AND INTERPRETING SURVEY AND PROGRAM INFORMATION

Collects, monitors, analyzes and evaluates program reports such as hospital reports, performance and expenditure reports, quality assurance studies, utilization and review programs, risk management programs, contract/provider management/progress reports, client medical charts, and disease/medical databases. Uses reports and information from questionnaires or other surveys to analyze trends and patterns in the access, use, quality and cost management of service. Prepares reports of findings to include recommendations for improvement or requires a plan of correction.

Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have professional nursing experience performing this work behavior which includes developing questionnaires/surveys, analyzing information to determine compliance with statutes, regulations and standard of care; and preparing reports with supporting documentation based on review process results.
• B. I have professional nursing experience performing this work behavior on a committee or as part of a team, or under the direction of a lead worker or supervisor collecting, monitoring and analyzing program reports.
• C. I have NO experience related to this work behavior.

16

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience.
• Your experience developing questionnaires/surveys, analyzing information, and preparing reports.
• Your specific duties.
• Your level of responsibility (independently, part of team, etc.).

17

WORK BEHAVIOR 6 - DEVELOPING AND CONDUCTING EDUCATIONAL PROGRAMS

Plans, organizes, develops and conducts on-going health-related educational programs, including the identification, preparation and development of educational and reference materials such as pamphlets, booklets, guides and manuals; analyzes educational needs and identifies curriculum and assessment issues and trends.

Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have professional nursing experience performing this work behavior which includes evaluating educational needs, curriculum planning, conducting educational programs, and program assessment.
• B. I have professional nursing experience performing segments of this work behavior which includes conducting educational program developed by others and assisting in program assessments.
• C. I have successfully completed college-level or graduate-level course work related to this work behavior.
• D. I have NO experience or training related to this work behavior.

18

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience.
• Your experience developing educational programs and materials.
• Your experience evaluating needs.
• Your experience conducting programs and assisting in assessments.
• Your specific duties and level of responsibility.

19

If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

• College/University
• Course Title
• Credits/Clock Hours

Required Question

Employer Commonwealth of Pennsylvania

Address 613 North Street

Harrisburg, Pennsylvania, 17120

Website http://www.employment.pa.gov