Nursing Operations Manager - Mother/Baby Unit

Orlando Health Winnie Palmer Hospital for Women & Babies

Located on the downtown Orlando campus, Orlando Health Winnie Palmer Hospital for Women & Babies opened in 2006, providing programs and services focused on the unique needs of women and newborns. Specialized care covers all facets of women's health, from comprehensive gynecological services and minimally invasive surgeries to obstetrics and high-risk pregnancies and births. The hospital is “Magnet” recognized for nursing excellence and high-quality patient care and is certified in perinatal care by The Joint Commission. Welcoming nearly 14,000 babies each year, the hospital’s 350 beds include 142 neonatal intensive care beds, making it one of the largest neonatal intensive care units under one roof in the country. As a sister hospital with Orlando Health Arnold Palmer for Children, the hospital was included in the 2021-22 “Best Children’s Hospitals” rankings by U.S. News & World Report, recognized for expertise in Neonatology, and, together with Orlando Health ORMC, was included in the IBM Watson Health 100 Top Hospitals® list for 202.

Why Choose Us?

 Recognized Excellence: Our NICU is named one of the “Best Children’s Hospitals in Neonatology” by U.S. News & World Report.
 Room for Growth: We foster leadership development and offer free continued education and certification opportunities.
 Competitive Compensation: Enjoy shift differentials for evenings, nights, and weekends.
 Benefits from Day 1: Comprehensive coverage starts on your first day, including student loan repayment, tuition reimbursement, backup childcare, elder care, pet insurance, and more!
 Work with the Best: Be part of a Magnet®-designated hospital with a Just Culture that encourages learning and accountability.

Ready to Lead with Us?

 Apply now and take the next step in your nursing leadership journey!

Winnie Palmer Hospital for Women's and Babies Women's Mother and Baby 8 is seeking Nurse Opperation Manager. The Nurse Operation Manager provides leadership & operational oversight for an inpatient direct care unit or units. Accountable for achievement of department and hospital goals in concert with other hospital and medical staff leadership.  Interprets the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide nursing care needed as described in the unit/department’s policies and procedures.

Location: Orlando Health Winnie Palmer Hospital for Women & Babies, Orlando, FL
Department: Mother/Baby Unit (8th Floor)
Type: Full-time

Shift: Days

• Essential Functions

  
  Evaluates the environment and makes recommendations to ensure delivery of quality service, optimal patient flow and comfort,
  safety, and compliance with various standards of care, regulatory/governing bodies (e.g., OSHA, JCAHO), infection control, and risk management.
  Plans, leads, organizes, directs, & evaluates the delivery of patient care to achieve sustained outcomes.
  Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes and quality outcomes.
  Embraces workplace diversity and participates in nursing organizational policy formulation and decision-making.
  Ensures that a continual improvement approach is implemented to measure actual performance against established standards for nursing and patient care.
  Serves as an agent of change, assisting leaders and team members in understanding the importance, necessity, impact, and nprocess of change.
  Analyzes, develops, and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes.
  Participates in the planning and implementation of new technologies, procedures, and services to support day-to-day noperations.
  Identifies, recruits, develops, and retains top talent.
  Responsible for management of team members including recruitment, development, mentorship, retention, supervision, evaluation, and productivity.
  Develops and manages unit/department budget and responds in a cost-effective manner to changing patient and team member requirements.
  Knows and practices sound business and operational excellence.
  Achieves financial and operational benchmarks by developing capital & operating budgets and monitoring all operational expenses.
  Assures development, implementation, and evaluation of an evidence-based, quality clinical nursing practice consistent with nursing research, and organizational and national practice standards.
  Demonstrates initiative and situational leadership skills.
  Ensures the customer experience is exceptional.
  Serves as a liaison between team members and nursing administration.
  Demonstrates professional accountability by maintaining proficiency in assigned role and involvement in professional organizations.
  Facilitates and supports team member involvement in professional and organizational activities.
  Holds self and others accountable to Orlando Health’s mission, vision, and values.
  Demonstrates The Orlando Health Way: Assure, Engage, Unite.
  Performs all other duties as assigned.
  Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
  Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
  Maintains compliance with all Orlando Health policies and procedures.

  
  Other Related Functions
  Uses working knowledge of risk management concepts.
  Participates in Process Improvement activities as assigned

  Responsible for leadership & operational oversight for the Hospital Care at Home virtual nursing unit.
  Proficient in the use of TeleHealth technology to oversee and conduct virtual patient care visits to the hospital at home patients; ability
  to assess clinical symptoms, possess critical thinking skills and escalate potential patient decompensation.
  Works collaboratively with all members of the Advanced Care at Home team.
  Responsible for providing virtual and in-home nursing care needed as described in the unit/department’s policies and procedures.

  Interprets the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and ton provide nursing care needed as described in the unit/department’s policies and procedures.

Education & Training:

• Bachelor of Science in Nursing (BSN) required
• Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or related graduate degree preferred

Licensure & Certification:

• Current Registered Nurse (RN) license in the State of Florida or Nurse Licensure Compact (NLC)
• Basic Life Support (BLS) certification required
• Additional certifications may be required based on patient population (ACLS, PALS, NALS, TNCC)
• National leadership certification (ANCC or AONL) required within 2 years of hire

Experience:

• Minimum of 2 years as a Registered Nurse in an acute care setting
• At least 1 year of leadership experience