Position Summary
The Unit Secretary is responsible for the safe, efficient, and cost-effective performance of the clerical duties of the patient
care unit. As a member of a team of healthcare professionals, the unit secretary functions as a focal communication
source in the nursing station, interacting with culturally diverse patients and visitors across the lifespan, all members of the
interprofessional healthcare team, and community contacts. The Certified Nursing Assistant (CNA) assists in the delivery
of routine, repetitive care for patients across the lifespan that is safe, efficient, expedient, cost-effective, and adherent to
all quality standards of care. The CNA assists in the delivery of care under the direct supervision of a licensed nurse, and
provides care that is grounded in mutually beneficial partnerships with patients and families. The CNA will behave in a
manner consistent with the ethical standards of all health care professionals. As a member of a team of health care
professionals, the CNA assists in the care of patients in a wide variety of clinical settings, and work responsibilities will
include a combination of patient clinical contact and clerical duties. The CNA will document in the electronic health
record factual, accurate, complete, and timely information about the care provided to each patient and family.
Responsibilities
Demonstrates use of the AIDET model for communication (every patient, every family, every time).
Relies upon evidence-based standards and department policies and protocols to direct clinical care
Documents patient information in the electronic health record and reports key findings to the supervising nurse.
Performs routine unit maintenance tasks as appropriate.
Participates in life-support activities as appropriate; responds appropriately to hospital codes.
Uses department scripts, when available, to effectively communicate with other departments, patients, families, coworkers
and students in person or over the phone (i.e., SBAR, CUS words, AAA, other BBE tools, etc.).
Demonstrates safe operation of all equipment in adherence to hospital policy, safety standards, infection control
standards, and quality control standards.
Demonstrates effective computer skills for electronic charting and email communication.
Continually seeks to improve the quality of services provided and actively participates in unit-based, hospital-based and/or
system-based quality initiatives.
Maintains a clean and safe environment.
Consistently adheres to universal precautions and performs proper hand hygiene according to Infection Control policy.
Maintains confidentiality of all protected health information.
Adheres to Safety Habits (i.e., Behavior-Based Expectations) in the provision of safe patient care
Actively participates on a Staff Action Team of own choosing
Participates in in-service education, staff meetings, forums, and other mandatory activities.
Demonstrates a commitment to ongoing growth and professional development by independently pursuing available
learning opportunities.
Demonstrates effective computer skills for electronic charting and email communication.
Demonstrates financial stewardship by carefully and responsibly assisting in the management of the financial well-being
of the organization through submission and implementation of cost-saving ideas, avoidance of waste in supply use,
adherence to staffing matrices and effective time management and prioritization.
Minimum Requirements
American Heart Association Basic Life Support (BLS) Certification
Non-violent crisis intervention training may be required. If not current at time of hire, must complete within first 30 days of employment and maintained without lapse during employment.
Nursing Assistant I License with the N.C. Department of Health and Human Services
Listed with the N.C. Board of Nursing as a Nursing Assistant II. Required to maintain NA II with the NC Division of Health Service Regulation.
ECU Health
About ECU Health Duplin Hospital
ECU Health Duplin Hospital is an 81-bed facility located in Kenansville, North Carolina. The 15-bed emergency department serves approximately 25,000 patients per year. In addition to providing general medical and surgical services, ECU Health Duplin Hospital offers chemotherapy and other cancer infusion interventions and has earned national designation as a Primary Stroke Center.
General Statement
It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.
Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.
We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.