Nurse Supervisor - Primary Care

The Nurse Supervisor collaborates closely with the Directors, managers and operators of programs. The nurse supervisor provides clinical and administrative supervision and staffing direction for services provided by RNs and (as applicable) MAs. The supervisor provides support to staff with workflows, supplies, training and ensuring quality and patient safety.

Located in the heart of the Old Town Chinatown neighborhood, Old Town Clinic supports compassionate providers and treatment for acute and chronic health concerns, primary care, mental health support, care for substance use disorders and an on-site pharmacy.

Schedule: Monday - Friday, 8:00am - 5:00pm

Location: Old Town Clinic (727 W Burnside, Portland, OR, 97209)

Compensation: $101,000 - $142,000, annually. Salary determination based on experience, education and internal equity.

MINIMUM QUALIFICATIONS

• Successful completion of a course of accredited study that leads to the AD, or BSN or AA degree in Nursing from OSBN.
• Current RN license in the State of Oregon.
• 3 or more years of progressively increasing responsibility in nursing to include one year of lead/charge health care experience.
• Meet Oregon State requirement for a QMHP (Qualified Mental Health Professional) preferred.
• Must meet CCC privileging requirements as required by FTCA.
• Progressively increasing responsibility in nursing preferred.
• Must have current BLS certification prior to start date.
• Must generally have the ability to walk, bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects, and climb stairs with reasonable or no accommodation.
• Ability to adhere to Central City Concerns drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
• Must pass a pre-employment drug screen, TB test, and background check. This includes clearance by the DHS Background Check Unit.
• Must possess a current drivers license, access to a vehicle, quality as an Acceptable Driver as designated in CCC Fleet Safety. Must pass an initial drivers training within 60 days of being an approved driver and continued recertification training. Must maintain vehicle insurance coverage of a minimum of $100,000/$300,000 personal auto liability coverage.
• Must adhere to agencys non-discrimination policies.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles and sexual orientations, and treat individuals with respect and dignity.
• Will be required to carry an agency cell phone for work use. Cell phone will be provided by Central City Concern.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Administrative and Clinical Supervision:

• Regular supervision of nursing staff per regulatory standard, including 90 day, ongoing and annual performance evaluations, and planning and facilitating monthly RN department meetings.
• Clinical supervision of medical assistants if on job site.

Nurse Operations:

• Responsible for staffing adequate nurse coverage for teams, coordinating nurse workflows, evaluating nursing productivity, and initiating and engaging in process improvement.

Nursing Practice:

• Be available as a clinical consult for triage and/or clinical visits at least 50% of the work week. This includes the following:
• Participate in evaluating clients for risk of harm and initiate Directors Custody transport holds when appropriate.
• Triage and ongoing assessment of clients physical and behavioral health needs in clinic and community settings, providing appropriate referrals, coordinating with providers for treatment and follow-up (including labs, medications, and assessments), and addressing health concerns while supporting client autonomy.
• Administer treatments and medications.
• Participate in Outreach activities as necessary to job responsibilities and job site.
• When called upon per program, participate in the rotation of carrying after-hours pager and providing holiday/weekend coverage with other members of team/program.
• Provide clinical care in any location certified to provide behavioral health and primary care at CCC.
• Documentation of all services rendered including client interactions and service plans via CCC EHR.

Staff Development:

• Coordinate onboarding and ongoing training as necessary.

Policy Improvement:

• In partnership with operational leaders, assist in the development and implementation of new protocols as needed to ensure compliance with regulatory bodies.

Incident Response:

• Partner with program operators, managers and directors to respond to behavioral and urgent incidents.

Coordination:

• with team managers to ensure nursing practice aligns with workflows, staffing and regulatory requirements.

Customer Service:

• Respond to clients, internal and external service providers with respect and efficiency.

Compliance and Safety:

• Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners and outside providers patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee.
• Attend all mandatory CCC trainings in a timely manner.
• Perform other duties as assigned.

SKILLS AND ABILITIES

• Experience with care for individuals with complex substance use and advanced behavioral health needs using trauma-informed principals.
• Ability to coordinate and relate effectively and respectfully with all members of the team.
• Ability to multi-task and remain calm in a busy and stressful environment.
• Demonstrated leadership skills, performance coaching, and clinical guidance.
• Ability to work independently, prioritize workload, problem-solve, and complete tasks in a timely fashion.
• Advanced skills in counseling and assessment with individuals and groups including assessing danger to self or others.
• Ability to maintain composure and work therapeutically with clients who may be verbally & behaviorally escalated and/or intoxicated.

Benefits at Central City Concern We offer incredible benefits to our employees, including an extensive total rewards package, competitive compensation, medical, dental, vision, Student loan repayment options, and retirement savings matching plans!

• Generous paid time off plan beginning at 4 weeks of PTO accrual per year! Accrual amount/rate increases with longevity.
• Up to 11 recognized Holidays and 2 Personal Holidays (dependent on work shift schedule).
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer-Paid Life, Short-Term Disability, & Long-Term Disability Insurance!
• Sabbatical Program offering extended time off at years 7, 14, and 21.

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required for the position.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, and pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level. Central City Concern is a second-chance employer and complies with applicable laws regarding the consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.