Nurse Supervisor III - Nurse Manager (Broughton Hospital)

Agency

Division

Job Classification Title

Nurse Supervisor III (NS)

Position Number

Grade

MH20

About Us

North Carolina State Government is one of the state's largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services.

Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website.

Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today!

Description of Work

Broughton Hospital is currently accepting applications for two Nurse Manager positions in various service areas. The Nurse Manager provides 24-hour leadership and guidance to Nursing Staff and Nursing Supervisors in goal setting, problem solving, resource and outcome management to ensure the needs of the patients are met with existing resources. This is achieved through the organization, administration, coordination and supervision of nursing service practices within the hospital. The Nurse Manager involves a multitude of direct and indirect patient care tasks. Attention is directed to the emotional and physical needs of the acutely ill psychiatric patient, while also safeguarding his/her human rights. Also, attention is directed to the morale and well-being of the caregiver who is critical to the continuous delivery of adequate patient care. The Nurse Manager works collaboratively to provide leadership for assigned areas of supervision and overall management of nursing services for the hospital. The nurse manager reports to nursing administration and collaborates with other disciplines/departments to ensure that patient care needs are met using professional, evidence-based standards and regulatory agency standards.

Responsibilities Include:

• Ensures quality in the delivery of nursing care by regularly monitoring, analyzing, and evaluating data from audits, unit rounds, employee and patient incident reports, medication variance reports, and complaints and inquiries from patients and families.
• Facilitates and/or participates in Performance Improvement Teams to improve patient outcomes for nursing services.
• Provides expertise and mentoring for staff relating to investigations, while ensuring all aspects of investigations are completed accurately and timely per policies and procedures, working collaboratively with other departments appropriately.
• Role models and encourages problem-solving for assigned area(s) or supervision; developing mechanisms for problem identification and encourage staff to develop proposed solutions; supporting staff in implementation of solutions.
• Monitors effectiveness of interventions initially and on a continuing basis.
• Evaluates Nursing staff''s contributions to programming efforts in relation to total needs of service area and availability of staff.
• Spontaneous interactions and interventions with patients as role modeling clinical skills.
• Routinely carries out functions within the Patient Safety Evaluation System (PSES) which may include, but is not limited to review and analysis of events, maintaining patient safety work product (PSWP) within a secure environment, and providing patient safety event information designated as patient safety event to designated quality and risk management personnel for the Patient Safety Organization (PSO).
• Actively participates as a member of Nursing Executive Council to establish goals to provide quality nursing services.
• Reviews and revises master staffing plans relating to House Supervisory coverage, providing efficient, cost-effective use of nursing personnel with an understanding of patient care needs, projected patient census and changes in psychiatric practice.
• Assesses and determines budgeted requests that influence the provision of a safe therapeutic environment by assuring that there are adequate patient care supplies and equipment available to nursing staff.
• Reviews nursing department vacancy reports, and any other fiscal reports available.
• Manages contract nursing staff utilization within vacant positions and overtime utilization per Hospital Leadership.
• Manages all aspects of personnel matters in accordance with State Personnel Policies and Hospital policies.
• Provides structure and leadership conducive to open communication among all levels of nursing staff, as well as with other disciplines and departments, utilizing information received from sources within the organization (hospital, and community contacts, through attendance at meetings such as Nursing Administration, Clinical consultations, etc.).
• Develops and maintains multiple communication strategies to keep employees informed of pertinent information (meetings, communication book, written memos and other documents, minutes, bulletin boards, rounds, meetings with supervisors).

Knowledge Skills and Abilities/Management Preferences

Recruitment Range: $82,857.00 - $136,714.00

• A Sign-on bonus of $10,000 may be offered to the successful applicant(s) of this posting, contingent on the 2025-2026 Budget Approval.

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Experience scheduling staff to meet patient care, unit, and service area needs

• Experience conducting management investigations (i.e. interviews), working within the Patient Safety Evaluation System (PSES) and maintaining Patient Safety Work Product (PSWP)

• Experience collecting, interpreting, and utilizing data to improve patient care.

• Experience in developing, enforcing, and communicating policies and procedures

• Experience interpreting and ensuring compliance with regulatory standards (i.e. Joint Commission, CMS)

Conditional Requirements: Selected applicants must be able to pass a State Bureau of Investigation Criminal History Check, and complete and pass BLS/CPR training and Crisis Prevention Intervention (CPI) training during orientation.

This Position Is Exempt And Is EXEMPT From Certain Provisions Of The State Human Resources Act (GS 126)

This Position Is Designated As Mandatory And Must Report Or Stay Over During Adverse Weather Events.

Work Schedule: The normal working schedule for this position is Monday-Friday with flexibility, 8:00 am to 5:00 pm.

• Eligibility for Sign-on Bonus

To qualify for the Sign-on Bonus, a newly hired permanent full-time or permanent part-time employee must work 30 to 40 hours per week to be eligible. Those who are eligible and working less than 40 hours a week will receive a prorated rate.

An employee is not eligible for a sign-on bonus if:

• The employee has held a position in the North Carolina State government, including the judicial system, or the University of North Carolina system, within the last 12 months (the employee shall remain ineligible for 12 months from the separation date)
• The employee has previously received a sign-on bonus from any State agency
• DHHS has paid any contract placement or recruitment fees.

All Sign-on Bonuses are contingent upon budget and final eligibility determination as of the effective date of hire. Additional information regarding the Sign-on Policy can be found here.

About the Facility:

Broughton Hospital is one of the three regional psychiatric hospitals with statutory responsibility for operating as part of the Division of State Operated Healthcare Facilities (DSOHF). With the North Carolina Department of Health and Human Services, we provide help and support to North Carolinians, and their families, experiencing mental illness. Our hospital serves the western thirty-seven (37) counties of North Carolina, as part of the state's system of care and treatment for persons with mental illness.

Supplemental Contact Information:

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy.

Application Process

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.
• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59pm prior to the closing date.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Veteran's and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.
• Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Applicants will be communicated via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 828-608-4130.

Minimum Education and Experience

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Licensed to practice as a Registered Nurse in the State of north Carolina and four years of nursing experience, including two years of experience in a Nurse Supervisor capacity.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Shanna Marie Hennessee

Recruiter Email:

SHANNA.HENNESSEE@DHHS.NC.GOV