Aftercare, Auditory, Behavioral Health, Communication Skills, Conflict Resolution, Disability Insurance, Discharge Plans, Documentation, Employee Assistance Plan, Establish Priorities, Flexible Spending Accounts, Health Education, Healthcare Providers, Hospital, Interpersonal Skills, Leadership, Licensing, Life Insurance, Manual Dexterity, Marketing, Medical Treatment, Medications, Nurse Practitioner, Nurse Practitioner Psychiatry, Nursing, Office Equipment, Online Marketing, Outpatient Care, Patient Admissions, Patient Assessment, Patient Care, Patient Care Denials, Patient Education, People Management, Performance Management, Policy Development, Presentation/Verbal Skills, Primary Care, Process Improvement, Psychiatry and Mental Health, Quality Assurance, Quality of Care, Record Keeping, Sales Prospecting, Schedule Development, Team Lead/Manager, Treatment Plan, Tuition Reimbursement, Writing Skills
Summary
Rogers Behavioral Health is a not-for-profit behavioral health system with a long history. For over 100 years, we have been providing top-quality psychiatric services to our patients and performing cutting-edge research, making us one of the leading healthcare providers in our field. RBH offers adults, as well as child and adolescent patients, in our communities, the ability to receive care at multiple levels of services, including:
- Inpatient
- Residential
- Partial hospitalization
- Intensive outpatient
- Outpatient services
The three primary hospitals are located in Wisconsin, and numerous clinics are spread across Wisconsin and nine other states, including California, Colorado, Florida, Georgia, Illinois, Minnesota, Pennsylvania, Tennessee, and Washington.
Services
As a provider, you will serve as a team leader in our patient care model, which is based on a multi-faceted treatment team methodology. You will have the opportunity to work in one or more levels of care, in both live and virtual environments, and support patient admissions, protocol development, quality assurance, and peer review evaluations.
Some of the key services you will be expected to perform include:
- Attending patients at the site and assisting with patient coverage at assigned locations
- Conducting medication management sessions with patients
- Conducting patient psychiatric evaluations and assessments
- Creating patient treatment plans and managing updates
- Performing patient and family education
- Participating in team and unit meetings
- Creating discharge plans
- Participating in the established call schedule
- Completing all charting and documentation within 24 hours
- Serving as an attending provider for assigned units
- Round on patients as required
- Medication education with nursing staff
- Inservice treatment team, as needed
- Meeting patient productivity standards
- Completing all coding and documentation standards in compliance with organizational expectations
- Attending the Medical Staff meeting and the Medical Staff Executive Committee meeting
Payor Relations
As a provider, you will assist in developing and maintaining positive working relationships with all contracted payors. This includes:
- Reviewing all denials of service from all payors that are deemed for medical reasons
- Interfacing with referring parties, the psychiatrist, primary care AHP, to coordinate care, aftercare
- Marketing the organization as appropriate, including off-site meetings and marketing activities
- Reviewing potential admissions, pending cases, and declined admissions, as needed, to ensure Employer policy execution and compliance with EMTALA
- Advocating for the organization
Advocate
As a provider, you will serve as an advocate for the organization, providing support, information, education, and services to patients. You will also participate in Employers quality assurance and performance improvement activities and meetings, and take an active role in identifying new program development opportunities for patient care services and Employer. Additionally, you will participate in community education of behavioral health issues.
Admissions Support
As a provider, you will provide initial placement recommendations based on admitting criteria, clinical parameters, medical history, and documentation obtained through the screening process provided by prospective patients or their representatives. You will also review and evaluate completed admission screenings to determine the appropriate program, level of care, and mode of delivery for prospective patients. You will communicate professionally and accurately, refer to and work with other departments and agencies as needed, report pertinent data to the attending provider and others on the team, prioritize effectively and consistently in situations requiring immediate attention versus postponement, and immediately communicate difficult problems with referents.
Additional Job Description
The physical and mental demands of this role include:
- Must have excellent interpersonal skills and ability to resolve conflict
- Ability to use initiative and judgment to organize, plan activities, formulate policies, delegate responsibility, and make decisions affecting diagnosis and treatment of patients
- Must be able to relate to people in a manner to win their confidence and establish rapport
- Must be flexible to adjust to changing conditions, programs, and various details of the position
- Verbal and hearing ability required to interact with patients and employees
- Numerical ability required to maintain records and operate a computer
- Must be able to read and communicate through written, verbal, and auditory skills and abilities
- Position requires walking, sitting, and standing
- Work is performed inside the building and is physically light
- Lifting is moderate; must be capable of lifting a minimum of 20 pounds
- Reaching, handling, grasping, and manual dexterity are necessary to operate various office equipment
Education/Training Requirements
To be eligible for this role, you must:
- Be licensed in the state as a Nurse Practitioner
- Board-eligible AHP
- Board certification preferred
- Graduate of an accredited college or university
- Successful completion of required practical training as required by graduating educational institution and licensing body in the areas of psychiatry
- Two or more years of experience working as a provider in another licensed hospital or clinic, preferred
- Leadership and/or supervisory experience in a behavioral health organization is preferred
- Experience with process improvement implementation preferred
Total Rewards Package
Rogers Behavioral Health offers a Total Rewards package of benefits, including:
- Health, dental, and vision insurance coverage for you and your family
- 401(k) retirement plan
- Employee share program
- Life/disability insurance
- Flex spending accounts
- Tuition reimbursement
- Health and wellness program
- Employee assistance program (EAP)
Transparency in Coverage
To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)