Nurse Manager I

Kaiser Permanente

Vancouver, WA

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JOB DETAILS

SKILLS

Alliance/Partner Management, Basic Life Support (BLS), Best Practices, Budget Management, Business Operations, Business Plan, Change Management, Clinical Competency, Clinical Nursing, Coaching, Conflict Resolution, Contingency Plans, Cross-Functional, Data Analysis, Data Collection, Detail Oriented, Disaster Recovery, Diversity, Documentation, Emergency Medicine, Equipment Maintenance/Repair, Federal Laws and Regulations, Financial Reporting, HRIS/HRMS, Healthcare, Healthcare Providers, Human Resources Management, Industry/Trade Analysis, Leadership, Legal, Licensing, Maintain Compliance, Medications, Medicine, Microsoft Office, Nursing, Nursing Credentials, Nursing Management, Operational Support, Operations Management, Operations Processes, Patient Care, Patient Safety, People Management, Performance Management, Performance Metrics, Problem Solving Skills, Procedure Development, Process Improvement, Process Management, Project Design, Project Planning, Project/Program Management, Quality Management, Quality of Care, Registered Nurse (RN), Regulatory Compliance, Regulatory Requirements, Resource Management, Root Cause Analysis, Set Goals, Staff Training, State Laws and Regulations, Strategic Planning, Survey Design, Talent Management, Team Building, Team Lead/Manager, Team Player, Technical Operations, The Joint Commission (TJC), Time Management, Training/Teaching, User Documentation

LOCATION

Vancouver, WA

POSTED

5 days ago

Job Summary: In addition to the responsibilities below, this position is also responsible for implementing best practice models; implementing patient care delivery systems and practice standards in one or more locations; investigating and resolving patient/family/member concerns regarding patient care and services; collaborating with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum; monitoring resource needs in assigned clinical areas to ensure appropriate assignment and utilization; monitoring the use and maintenance of equipment, supplies and medications; fostering a safe environment for patients and employees; maintaining clinical expertise of self and/or team, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit; delegating tasks and duties that are aligned to scope of practice; and performing clinical duties as required. Collaborates with Nursing Clinical Practice to ensure assistants and staff provide the highest quality of care and are in compliance with the Nursing Practice Act, The Joint Commission, federal, state, and local requirements. Essential Responsibilities: + Provides developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; develops and provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Leads, adapts, implements, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams. Delegates tasks and decisions as appropriate; provides appropriate support, guidance, and scope; encourages development and consideration of options in decision making. + Manages designated work unit or team by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed. Aligns team efforts; builds accountability for and measuring progress in achieving results; determines and ensures processes and methodologies are implemented; resolves escalated issues as appropriate; sets standards and measures progress. Fosters the development of work plans to meet business priorities and deadlines; obtains and distributes resources. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams to execute in alignment with operational objectives. + Manages ambulatory operations to support patient care by: driving implementation of action items and supporting compliance with timelines and financial commitments; using and providing feedback on standard reports and identifying needed ad hoc reporting to meet specific client needs related to workflow and performance targets; providing feedback as needed on data collection, reviewing data, and translating reports into short-term operational initiatives; managing human resources activities related to recruitment, creating and ensuring the use of standardized procedures and processes for employee management; designing survey and compliance readiness activities, including mock rounds and mitigating issues, to maintain compliance and regulatory standards and developing procedures for preparing audit documentation, information, and reports;and assisting in the development and management of their departments budget, expenditures, and payroll with input from a higher-level leader. + Ensures standardized care delivery by: developing strategic partnerships with physicians and subject matter experts and managing complex work streams and implementing strategic initiatives with significant program impact; using data and analysis to ensure strategic alignment while developing and implementing plans; proactively monitoring and managing daily operational activities involving patient care management; managing resources in clinical areas to ensure appropriate assignment and utilization; managing multidisciplinary ambulatory team(s); implementing emergency preparedness programs and ensuring the teams emergency preparedness and recovery plans are current and that staff are trained and know what is expected during and after an emergency; and leading project teams, initiatives and monitoring implementation and delivery on objectives. + Manages improvements to patient-centered operations and technology processes by: defining issues and overseeing the development of goals and priorities for strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency; applying a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic department initiatives. Knowledge, Skills and Abilities: (Core) + Ambiguity/Uncertainty Management + Attention to Detail + Business Knowledge + Communication + Constructive Feedback + Critical Thinking + Cross-Group Collaboration + Decision Making + Dependability + Diversity, Equity, and Inclusion Support + Drives Results + Facilitation Skills + Health Care Industry + Influencing Others + Integrity + Leadership + Learning Agility + Organizational Savvy + Problem Solving + Short- and Long-term Learning & Recall + Strategic Thinking + Team Building + Teamwork + Topic-Specific Communication Knowledge, Skills and Abilities: (Functional) + Emergency Preparedness + Evidence-Based Medicine Principles + Licensure Principles + Nursing Principles + Patient Safety + Change Management + Confidentiality + Conflict Resolution + Human Resources Systems + Legal And Regulatory Requirements + Microsoft Office + Outcome Driven Innovation + Stakeholder Management + Training Minimum Qualifications: + Bachelors degree in Nursing (BSN) AND minimum three (3) years of experience in business operations, clinical health care, or a directly related field. + Minimum two (2) years of experience in a leadership role with or without direct reports. + Minimum two (2) years of customer or member/patient service experience. + This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire. + Registered Nurse License (Washington) within 6 months of hire OR Compact License: Registered Nurse within 6 months of hire + Registered Nurse License (Oregon) within 6 months of hire + Basic Life Support required at hire Preferred Qualifications: + Master's degree in Nursing (MSN) OR Master's degree in a business, nursing, health care, or directly related field and Bachelor's degree in Nursing (BSN). + Two (2) years of project/program management and/or implementation-related experience. COMPANY: KAISER TITLE: Nurse Manager I LOCATION: Vancouver, Washington REQNUMBER: 1426289 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

About the Company

Kaiser Permanente

At Kaiser Permanente, we are relentless in our pursuit of excellence. Driven by our mission to provide the highest quality preventive medicine, we are committed to eliminating health care disparities, and to making lives better through innovation, technology, and research. Our desire to deliver the best possible care inspires us to promote wellness among our members, communities, and each other. It also fuels our belief that everyone — regardless of circumstance — deserves access to affordable care, which further drives our motivation to expand our reach. Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

FOUNDED

1945

WEBSITE

http://www.kp.org/careers