Nurse Case Manager II

Kaiser Permanente

Atlanta, GA

JOB DETAILS
SALARY
$62.25–$80.54 Per Hour
SKILLS
Acute Care, Analysis Skills, Business Support, Case Management, Certified Case Manager (CCM), Childcare, Communication Skills, Community Health, Community and Social Services, Construction Safety, Consulting, Contract Management, Cookies, Cross-Functional, Customer Relations, Delivery Management, Dentistry, Detail Oriented, Develop and Maintain Customers, Diversity, Documentation, Durable Medical Equipment, File Maintenance, Frequently Asked Questions (FAQ), Health Plan, Healthcare, Healthcare Providers, Healthcare Quality, Home Care, Hospital, Hospital/Healthcare Construction, Identify Issues, Information Technology & Information Systems, Leadership, LinkedIn, Maintain Compliance, Marketing, Medical Office, Medical Records, Metrics, Military, Needs Assessment, Nursing, Nursing Management, Operational Audit, Organizational Skills, Patient Assessment, Patient Care, Patient Confidentiality, Patient Safety, Pharmacy, Policy Implementation, Problem Solving Skills, Process Improvement, Project Planning, Project Tracking, Psychiatry and Mental Health, Quality Assurance, Quality Metrics, Quality of Care, RADIUS (Remote Authentication Dial-In User Service), Record Keeping, Records Management, Registered Nurse (RN), Regulations, Regulatory Compliance, Regulatory Requirements, Relationship Management, Risk, Safety/Work Safety, Sales, Sales Management, Search Engine Keywords, Social Work, Strategic Planning, Team Lead/Manager, Team Player, Time Management, Treatment Evaluation, Treatment Plan, Tuition Reimbursement, Utilization Management, YouTube
LOCATION
Atlanta, GA
POSTED
30+ days ago

Knowledge,-Skills-and-Abilities:-(Core) Ambiguity/Uncertainty-Management Attention-to-Detail Business-Knowledge Communication Critical-Thinking Cross-Group-Collaboration Decision-Making Dependability Diversity,-Equity,-and-Inclusion-Support Drives-Results Facilitation-Skills Health-Care-Industry Influencing-Others Integrity Learning-Agility Organizational-Savvy Problem-Solving Short--and-Long-term-Learning-&-Recall Teamwork Topic-Specific-Communication custom_fields.Specialty-Case-Management custom_fields.Department-Regional-Office---9-Piedmont---Rgnl-Clinical-Innovation---2808 custom_fields.core_ksa_2- Knowledge,-Skills-and-Abilities:-(Core) Ambiguity/Uncertainty-Management Attention-to-Detail Business-Knowledge Communication Critical-Thinking Cross-Group-Collaboration Decision-Making Dependability Diversity,-Equity,-and-Inclusion-Support Drives-Results Facilitation-Skills Health-Care-Industry Influencing-Others Integrity Learning-Agility Organizational-Savvy Problem-Solving Short--and-Long-term-Learning-&-Recall Teamwork Topic-Specific-Communication custom_fields.jobtitleLI-Nurse-Case-Manager-II---1411507 custom_fields.leadership-no custom_fields.CFSalaryLow-62.25 custom_fields.HawaiiTheme-Nursing-&-Care-Delivery custom_fields.JobSchedule-Full-time custom_fields.PostAddress-Georgia,Atlanta,Regional-Office---9-Piedmont custom_fields.ShiftFilter-Day custom_fields.customtheme-Nursing-&-Care-Delivery custom_fields.CFSalaryHigh-80.54 custom_fields.LocationName-Georgia custom_fields.SchemaHiring-Kaiser-Permanente custom_fields.LocationValue-Georgia custom_fields.employeegroup-NUE-GA-01|NUE|Non-Union-Employee custom_fields.WorkerLocation-Onsite custom_fields.employeestatus-Regular custom_fields.functional_ksa- Knowledge,-Skills-and-Abilities:-(Functional) Acts-with-Compassion Business-Relationship-Management Community-Health Company-Representation Confidentiality Health-Care-Compliance Health-Care-Quality-Standards Information-Gathering Maintain-Files-and-Records Managing-Diverse-Relationships Member-Service Patient-Safety Quality-Assurance-and-Effectiveness Relationship-Building Written-Communication custom_fields.WorkingHoursEnd-05:30-PM custom_fields.JobScheduleField-Full-time custom_fields.functional_ksa_2- Knowledge,-Skills-and-Abilities:-(Functional) Acts-with-Compassion Business-Relationship-Management Community-Health Company-Representation Confidentiality Health-Care-Compliance Health-Care-Quality-Standards Information-Gathering Maintain-Files-and-Records Managing-Diverse-Relationships Member-Service Patient-Safety Quality-Assurance-and-Effectiveness Relationship-Building Written-Communication custom_fields.WorkingHoursStart-08:30-AM custom_fields.PrefQualification1- Minimum-Qualifications:

  • Bachelors-degree-in-Nursing-or-related-field-AND-minimum-five-(5)-years-of-experience-in-nursing,-case-management,-or-a-directly-related-field. Registered-Professional-Nurse-License-(Georgia)-required-at-hire - Preferred-Qualifications: Certified-Case-Manager-(CCM)-in-the-state-where-care-is-provided. Minimum-one-(1)-year-of-experience-in-a-leadership-role-with-or-without-direct-reports. custom_fields.LocationDescription-Georgia,Atlanta,Regional-Office---9-Piedmont custom_fields.NurseResidencyTheme-Nursing-&-Care-Delivery custom_fields.VisionServicesTheme-Nursing-&-Care-Delivery custom_fields.ExternalReferenceCode-1411507 custom_fields.InternalReferralTheme-Nursing-&-Care-Delivery custom_fields.PhysicianAssistantTheme-Nursing-&-Care-Delivery custom_fields.CFIsSignOnBonusAvailable-No custom_fields.FacilityServicesandMaterialsManagementTheme-Nursing-&-Care-Delivery"> Nurse Case Manager II at Kaiser Permanente Skip to main content Menu Close Who We Are Mission & History Our Difference Locations Innovation Stories & Resources Life & Culture Accessibility Support Benefits Career Growth Inclusion and Belonging Military Our Community Career Areas Clinical Careers All Clinical Careers Care at Home Mental Health Nursing Careers Nurse Management Careers Pharmacy Careers Rehab Services Early Careers Early Careers Nurse Residency Internships Business Careers All Business Careers Sales & Marketing IT Careers All IT Careers Digital Careers Exec & Leaders Physicians & Dentists Contingent Careers Our Hiring Process Accommodations FAQs Hiring Process Overview Pre-Hire Assessments Searching Jobs & Submitting Interest Talent Network Job SearchJob Search Search by Keyword Search by Location Radius Radius 5 miles 15 miles 25 miles 35 miles 50 miles Search Jobs My Profile Saved Jobs (0) Employee Job Search Your skills turn a treatment into her cure. Enable extraordinary moments. Nurse Case Manager II Primary Location Atlanta, Georgia Schedule Full-time Shift Day Salary $62.25 - $80.54 / hour Job Number 1411507 Date posted 04/24/2026 Submit Interest Jump To: Overview Success Profile Benefits Our Culture What Our People Say Job Requirements More From Kaiser Permanente Our Events At Kaiser Permanente our nurses are leaders, clinicians, researchers, innovators, and scientists who are contributing toward being an industry-leading voice for advancing evidence-based care. Whether supporting the patient directly in our hospitals or clinics, providing care at home, serving our patients through innovative virtual technology, or managing care delivery teams, Kaiser Permanente nurses utilize scientific evidence and our integrated care model to optimize the total health of our members and the communities we serve. We invite nurses who are passionate about nursing excellence, high-quality compassionate care delivery, professionalism, integrity, teamwork and patient and family centeredness to join our teams so that we can continue to sustain and build upon our culture of excellence. Job Schedule: Full-time Scheduled Weekly Hours: Shift: Day Success Profile We're looking for Nurse Leaders who possess the following traits. Collaborative Compassionate Flexible Leadership Socially Conscientious Trustworthy Benefits We offer several benefits to our nurses. Medical, Vision & Dental Retirement Plans Educational Opportunities & Tuition Reimbursement Supportive Teams & Resources Career Growth & Development Our Culture At Kaiser Permanente, we cultivate an environment of compassion, integrity, trust, and open communication that helps our teams do their best work. We believe that lifelong learning will expand our knowledge so we can better serve our patients. Our practice is rooted in research and evidence-based care. Our nurses reflect the rich diversity of our members and communities and provide culturally responsive and competent care that promotes understanding of our members needs and preferences. At Kaiser Permanente, nurses are highly skilled professionals who exemplify leadership, critical thinking, and collaborative problem solving and deliver the right care, at the right time, in the right setting. Hear From Our People Caitlin Inpatient Lactation Consultant As an RN/IBCLC in Maternal Child, I'm meeting families at a pivotal time - I'm there to help launch a new family into the world. Everything I do has the potential to impact a family's health for generations to come. Kimberly Quality Coordinator RN In Hawaii, your community is your family - or 'ohana.' I am able to provide extraordinary patient-centered care to my ohana. David Appointment and Advice RN The location is fantastic. Kaiser Permanente is all over the country. You can pick almost any environment you want - from ocean to mountain to city. You'll still be able to contribute to our mission of providing high quality health care at a local facility. Shawn BSN, RN I chose Kaiser Permanente because their staff and providers really show that they care about you. Also, throughout my 12 years of working here I'm always learning something new, and I've had many opportunities for growth and development. Kristen Relief Charge Nurse Working as a nurse at Kaiser Permanente has allowed me the perfect flexible schedule so that I can volunteer as Girl Scout Leader and room parent for both my children. My kids know that I am a hardworking mother who can provide, as well as a mom who can be present and be there for them - and that means everything to me. Jazmin RN, Advice Nurse Working for Kaiser Permanente has allowed me to take control of my future and make my goals a possibility. I feel that Kaiser Permanente allows me to keep climbing and moving. Having that ability truly makes me feel empowered. Nurse Case Manager II Primary Location Atlanta, Georgia Schedule Full-time Shift Day Salary $62.25 - $80.54 / hour Job Number 1411507 Date Posted 04/24/2026 Submit Interest Save Job Description: Job Summary: Provides case management services to a caseload of low- and medium-risk patients. Interviews patients and their caregivers to evaluate needs, goals, and current services. Proposes process improvements for determining initial eligibility, benefits, and education for all admissions, leveraging advanced knowledge to assess medical necessity and required level of care to inform physicians. Analyzes and ensures authorization data and escalates inaccuracies. Develops a client-focused case management plan in collaboration with healthcare team, patient, and caregivers that is consistent with regulatory, accreditation, and regional guidelines. Assists patients with gaining access to care based on their needs, making referrals as appropriate. Coordinates resources and services to assure continuity and quality of care. Attends case management rounds with clinician and updates authorizations and diagnoses as needed. Assesses patient progress toward treatment milestones and care plan goals. Identifies barriers to achieving goals and ensures that they are discussed with the patient and care team thoroughly. Verifies that all services remain consistent with established guidelines and standards. Documents the patients case in all medical files. Reviews benefits/services available to patients, caregivers, and other members of the community and addresses identified concerns. Connects patients and caregivers with the right entities to assist with benefits/coverage needs. Identifies patients ready for disposition planning activities. Develops and communicates a comprehensive disposition plan in collaboration with the patient, caregivers, physician, nurses, social services, and other healthcare providers and agencies. Obtains authorizations as needed for patient services. Recommends and attends professional seminars, workshops, and approved educational programs and workshops. Monitors and reviews operational team data and key metrics applied to own work. Makes suggestions for change or improvement as needed. Ensures adherence to regulatory requirements by implementing policy updates. Essential Responsibilities: Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome. Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions. Drives services related to the initial case assessment by: interviewing patients and their families to evaluate needs, goals, and current services independently; identifying and proposing process improvements for determining initial eligibility, benefits, and education for all admissions; analyzing and ensuring authorization data (e.g., authorization data regarding admitting/principle diagnoses, bed type(s), and disposition data for accuracy, after visit summary) and correcting and escalating inaccuracies; recommending and designing research plans that identify new and/or existing options to assure that quality, cost-efficient care is provided; and leveraging advanced knowledge to assess medical necessity for hospital admission and required level of care to inform physicians. Provides services related to monitoring and evaluating plan of care by: coordinating resources and services to assure continuity and quality of care, sharing advanced knowledge with others, and developing strategies; updating authorizations, attending case management rounds with clinicians, and updating diagnoses as needed; contacting own patients periodically to assess progress toward treatment milestones and care plan goals, and beginning to coordinate team members to do the same; identifying barriers to achieving goals and ensuring that they are discussed with the patient and care team thoroughly, and guiding team members doing the same; promoting best practices for verifying that all services remain consistent with established guidelines and standards; and documenting/updating the patients case in all medical files while sharing standards with the team. Drives services related to the case-planning process by: creating a client-focused case management plan with treatment goals based on the patients and familys/caregivers needs independently; collaborating independently with health-care team, patient, and caregivers to assure plan of care is safe, agreeable, and appropriate; and validating that the plan is consistent with regulatory, accreditation, and regional guidelines independently, and sharing feedback with team members as needed. Supports efforts to remain updated on current research, policies, and procedures by: researching, recommending, and attending pertinent seminars, workshops, and approved educational programs and workshops specific to professional needs; implementing systems, processes, and methods to maintain team knowledge of community resources; monitoring and/or reviewing operational team data and key metrics applied to own work; making suggestions for change or improvement as needed, and helping others to develop ideas as needed; and implementing policy updates to ensure that regulatory requirements are being met. Provides services related to patient disposition by: performing daily review for early identification of disposition planning activities; developing, evaluating, coordinating, and communicating a comprehensive disposition plan in collaboration with the patient, family, physician, nurses, social services, and other healthcare providers and agencies to meet each patients personal, psychosocial, economic, and cultural needs independently; and leveraging advanced knowledge to create, obtain, and approve authorizations/approvals as needed for services for the patient. Connects patients with existing services by: guiding others to assist patients with gaining access to care based on their needs, integrating or referring them into existing programs/services, and resolving moderately complex issues; referring patients independently to outside entities, ambulatory case managers, care managers, social workers, and/or internal/external resources as appropriate; utilization management for internal case management post acute care services; hospital level of care, post-acute care, skilled nursing facility (SNF), and durable medical equipment (DME), and transition and complex case management and making location-specific adaptations as necessary. Serves as liaison between internal and external care by: reviewing benefits/services available based on regulations or specific coverage to patients, families, and other members of the community, problem solving identified concerns, and connecting patients/families with the right entities to assist with benefits/coverage needs; providing case management to a caseload of low- and medium-risk patients referred to external facilities/agencies independently; applying strategies and concepts to independently propose recommendations in interdisciplinary team meetings with internal and/or external stakeholders; and leveraging advanced knowledge to act as a general resource for physicians, health plan administrators, and contracted vendors. Knowledge, Skills and Abilities: (Core) Ambiguity/Uncertainty Management Attention to Detail Business Knowledge Communication Critical Thinking Cross-Group Collaboration Decision Making Dependability Diversity, Equity, and Inclusion Support Drives Results Facilitation Skills Health Care Industry Influencing Others Integrity Learning Agility Organizational Savvy Problem Solving Short- and Long-term Learning & Recall Teamwork Topic-Specific Communication Knowledge, Skills and Abilities: (Functional) Acts with Compassion Business Relationship Management Community Health Company Representation Confidentiality Health Care Compliance Health Care Quality Standards Information Gathering Maintain Files and Records Managing Diverse Relationships Member Service Patient Safety Quality Assurance and Effectiveness Relationship Building Written Communication Minimum Qualifications: Bachelors degree in Nursing or related field AND minimum five (5) years of experience in nursing, case management, or a directly related field. Registered Professional Nurse License (Georgia) required at hire Preferred Qualifications: Certified Case Manager (CCM) in the state where care is provided. Minimum one (1) year of experience in a leadership role with or without direct reports. Primary Location: Georgia,Atlanta,Regional Office - 9 Piedmont Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: 08:30 AM Working Hours End: 05:30 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: NUE-GA-01|NUE|Non Union Employee Job Level: Individual Contributor Department: Regional Office - 9 Piedmont - Rgnl Clinical Innovation - 2808 Pay Range: $62.25 - $80.54 / hour Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data and a candidate's years of relevant work experience, education, certifications, skills, and geographic location. Travel: No On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status. Submit Interest Save Job Expected Employee Conduct > Share This Job Facebook X LinkedIn Email Navigating the Hiring Process We're here to support you! Having trouble with your account or have questions on the hiring process? Please visit the FAQ page on our website for assistance. Need help with your computer and browser settings? Please visit the Technical Information page for assistance or reach out to the web manager at kp-hires@kp.org. Do you need a reasonable accommodation due to a disability? Reasonable accommodations may be available to facilitate access to, or provide modifications to the following: Online Submissions Pre-Hire Assessments Interview Process If you have a disability-related need for accommodation, please submit your accommodation request and someone will contact you. Other Helpful Links Join Our Talent Network Explore This Location View Stories and Resources Industry Leader Ranked among the nation's best Every hospital that's part of the Kaiser Permanente system earned "high performing" recognition in the latest U.S. News and World Report's annual rankings. That means all 39 of our hospitals are among the top 20% in the nation. Awarded for excellence We're proud that so many of our hospitals have earned Magnet status. It shows our real commitment to outcomes, safety, quality, efficiency, and, most importantly, to our nurses. Recognizing nurses during Nurses Month in 2022 We're thanking each one of our 65,000 Kaiser Permanente nurses for everything they've done for us and for the nation. Thank you for choosing to be a nurse and for leading our transformation of care. Explore a career in nursing When you join Kaiser Permanente as a nurse, you'll help us boldly transform care while also building a career that offers more opportunities for you to grow. Experience nursing excellence At Kaiser Permanente our nurses are leaders, clinicians, researchers, innovators, scientists, and more. It takes an extraordinary team to offer extraordinary care. Our Events Want to talk to a member of the Kaiser Permanente team? Meet us at an upcoming hiring event. See All Events Loading Events... Jobs For You Featured Jobs Recently Viewed Jobs Saved Jobs Nurse Case Manager II Atlanta, Georgia, Onsite, Full-time, Day Save Job Clinical Practice Nurse I Atlanta, Georgia, Onsite, Full-time, Day Save Job Senior Clinical Practice Nurse I- Magnet Program Leader Atlanta, Georgia, Flexible, Full-time, Day Save Job You have no recently viewed jobs You currently have no saved jobs Join Our Talent Community Join our Talent Network today to receive email notifications about our career opportunities that match your skills. Sign Up Connect With Us Visit us on X Visit us on Glassdoor Visit us on LinkedIn Visit us on YouTube Visit us on Facebook Visit us on Instagram 2026 Kaiser Permanente Accommodation Info Terms & Conditions Privacy Practices EEO Statement Technical Information Fraud Notice Sitemap Contact Web Manager * Manage Cookies

About the Company

K

Kaiser Permanente

At Kaiser Permanente, we are relentless in our pursuit of excellence. Driven by our mission to provide the highest quality preventive medicine, we are committed to eliminating health care disparities, and to making lives better through innovation, technology, and research. Our desire to deliver the best possible care inspires us to promote wellness among our members, communities, and each other. It also fuels our belief that everyone — regardless of circumstance — deserves access to affordable care, which further drives our motivation to expand our reach. Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1945
WEBSITE
http://www.kp.org/careers