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Now Hiring: Direct Care Staff (Full-Time) – Mega Touch Concepts Inc.

MEGA TOUCH CONCEPTS INC

Gastonia, NC

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JOB DETAILS
SKILLS
Background Investigation, Behavioral Health, Behavioral Intervention, Communication Skills, Crisis Intervention, Distributed Control Systems (DCS), Documentation, Driver's License, High School Diploma, People Management, Psychology, Social Work, Team Player, Time Management, Training/Teaching, Treatment Plan
LOCATION
Gastonia, NC
POSTED
30+ days ago
Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Training & development
  • Free food & snacks
  • Bonus based on performance
  • Flexible schedule

NOW HIRING: Direct Care Staff (DCS)


Level III Residential Treatment Facility


Position Overview


Direct Care Staff provide direct supervision and support to youth in a Level III Residential Treatment Facility. This role is responsible for maintaining a safe, structured, and therapeutic environment while assisting residents with daily routines, behavior support, and life skills development in accordance with each client’s treatment plan.


Key Responsibilities


  • Provide 24/7 supervision to ensure safety and well-being of residents

  • Support behavior management plans and reinforce positive behaviors

  • Assist with daily living skills including hygiene, meals, chores, and routines

  • De-escalate crises using approved techniques and trauma-informed care

  • Complete timely documentation (shift notes, incident reports, behavior logs)

  • Transport residents to school, appointments, and community activities (as assigned)

  • Maintain professionalism, confidentiality, and appropriate boundaries

Minimum Qualifications


  • High School Diploma or GED

  • Must be at least 21 years old

  • Valid driver’s license with acceptable driving record

  • Ability to pass background check, drug screening, and TB test

  • Ability to work flexible shifts (days, evenings, weekends, holidays)

Preferred Qualifications


  • Experience working with youth in residential or behavioral health settings

  • Education in Human Services, Psychology, Social Work, or related field

  • Crisis intervention or behavior management training

Skills Needed


  • Strong communication and teamwork skills

  • Ability to stay calm under pressure

  • Consistent and fair in enforcing facility rules

  • Strong documentation and time-management skills

Work Environment


  • Residential treatment setting for youth with emotional/behavioral challenges

  • Physically active role; must be able to respond to behavioral crises

Why Join Us?


  • Meaningful work making a difference in youth lives

  • Supportive team environment

  • Training provided

  • Opportunities for growth and advancement


About the Company

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MEGA TOUCH CONCEPTS INC