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Night Shift Patient Access Supervisor
101 Truman Medical Center
Job Location
University Health Truman Medical Center
Kansas City, Missouri
Department
Patient Access UHTMC
Position Type
Full time
Work Schedule
7:00PM - 3:30AM
Hours Per Week
40
Job Description
About the Role:
Are you a people-focused problem solver who thrives in a fast-paced hospital setting? We're looking for a Patient Access Supervisor to lead our Admissions and Registrations teams with energy, empathy, and expertise. In this role, you'll be mentoring staff, improving systems, and making sure every patient's first experience with us is a smooth one.
You'll be the go-to person for questions, support, and real-time coaching. You'll also team up with leadership to analyze data, improve workflows, and help shape how we deliver excellent care from the moment a patient walks through our doors.
What You'll Be Doing:
Leading by example-supervising, training, and guiding a dedicated team of access staff
Helping evaluate performance and keeping morale high
Partnering with the Director to improve systems, processes, and reporting
Keeping everything running smoothly across inpatient admissions and outpatient registration
Making sense of the numbers (yep, we love a good census stat)
Being a friendly resource for patients, families, and coworkers alike
You'll Thrive Here If You Have:
A high school diploma or equivalent (some college? Even better!)
Stellar people skills and the ability to lead with confidence and compassion
Solid written and verbal communication chops-whether you're training a team or sending an email
Strong working knowledge of medical terminology and admissions systems
Experience navigating third-party payer regulations (bonus points if you know them like the back of your hand)
Tech skills to match-Microsoft Office and hospital systems are your jam
Preferred but Not Required:
2 years of college in healthcare admin, public admin, or something similar
2 years of hands-on experience in hospital admitting or related services
Perks of the Role:
Lead a supportive, mission-driven team
Get a unique 4-day workweek schedule
Play a key part in shaping a positive patient experience from Day 1
Sound like a great fit? We'd love to hear from you!